Cisco Contact Center Alternatives
Cisco Contact Center
Improve customer interactions, encourage innovation, and increase responsiveness to customers with Cisco contact center solutions.
Learn how Cisco is driving the evolution of care to deliver personalized customer experiences.
ncrease customer loyalty and lifetime value
Cognitive customer experiences
Cognitive customer experiences
Infuse your contact center with AI and data to create contextual and predictive customer experiences.
Omnichannel engagement
Omnichannel engagement
Engage with customers on every channel from a single intuitive agent desktop.
Customer insight
Customer insight
Use cloud data analytics to learn about your customers so you can improve intimacy, loyalty, and customer lifetime value.
Cloud innovation
Cloud innovation
Migrate to a cloud contact center solution in a thoughtful, cost-effective, and innovative way.
Collaboration-enabled
Collaboration-enabled
Improve first contact resolution by giving your agents quick access to subject matter experts with built-in collaboration.
Agent optimization
Agent optimization
Leverage your agents more efficiently across locations and reduce overall agent costs.
Best Cisco Contact Center Alternatives
Looking for the best programs similar to Cisco Contact Center? Check out our top picks. Let's see if there are any Cisco Contact Center alternatives that support your platform.
Twilio
FreemiumWebTwilio is a web-service API that lets you use your existing web languages and skills to build voice and SMS applications. We focus on building a simple, powerful...
Features:
- API Integration
- Built-in authentication
- Api
- IVR
- SMS API
- Video chat
- Voice Call
- Voice chat
Nexmo
CommercialWebNexmo provides innovative communication APIs that bridge traditional voice and text services with cloud communications. Nexmo enables applications and enterprises to...
Features:
- Api
- SMS API
- SMS Messaging
- Web-Based
Maytapi
CommercialSoftware as a Service (SaaS)WhatsApp is a popular messaging platform around the globe. With Maytapi you can send and receive messages from WhatsApp using simple HTTP requests. Integrate your...
Features:
- Api
- Messaging
Amazon Connect
CommercialWebAmazon Connect is a simple to use, self-service, cloud-based customer contact center that scales to support any size business
Anywhere365
CommercialWebDialogue management for the business enterprise that manages real-time dialogues for Microsoft Teams and Skype for Business.
LUCS
CommercialSelf-HostedOffers companies and organizations a contact center solution from a single source and fully integrate Skype for Business.
Features:
- Microsoft Teams Integration
- Reporting
- Skill based routing
Zoho Remotely
CommercialWebSoftware as a Service (SaaS)Remotely is a suite of essential business applications including chat, video conferencing, office apps and more which will help you work from anywhere. The suite...
Features:
- Group collaboration
- Real time collaboration
- Remote Work
- Team Collaboration
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