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Freshchat Alternatives

Freshchat Alternatives

Freshchat

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. A leap from legacy live-chat, Freshchat helps businesses and its teams focus on a continuous and context-driven messaging experience. With features like campaigns, sales bot, integrated self-service, and intelligent message routing, expectations are set and met, and responses to visitor’s questions are smarter and faster. Freshchat’s iOS and Android apps lets team members engage in conversations with visitors from anywhere and everywhere.

Freshchat is part of the Freshworks product family, whose products include, Freshdesk Customer Support Software, Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 100000+ customers worldwide, including Hugo Boss, Toshiba, Cisco, Honda, The Atlantic and QuizUp.

Best Freshchat Alternatives

Lets compare the best apps like Freshchat, shall we? We've picked out some really great programs for your platform. Check them out!

tawk.to

tawk.to

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSInternet ExplorerChromeSafariWordpress

tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your...

Features:

  • Chat history
  • Customer service
  • Customer support
  • Helpdesk ticketing
  • Online chat
  • Software as a Service
  • Visitor tracking
Intercom

Intercom

CommercialWebAndroidiPhone

Customer messaging apps for sales, marketing, and support, connected on one platform.

Features:

  • Email automation
  • Encrypted chat
  • Knowledge Base structuring
  • Live Chat
  • Onboarding
  • User Profiles
Zendesk Chat

Zendesk Chat

FreemiumWeb

Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one...

Features:

  • Chat
  • Live Chat
  • Workflow Automation
Crisp

Crisp

FreemiumMacWindowsLinuxWebAndroidiPhone

Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

Features:

  • Customer support
  • Integrated Chat
  • Knowledge base
  • Online chat
  • Unlimited users
  • User Profiles with Location
Desk.com

Desk.com

CommercialWeb

In March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020. Desk.com lets you see all your customers in one place and engage them across all...

Olark

Olark

CommercialWeb

Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with...

Features:

  • Customer support
  • Online chat
Chatwoot

Chatwoot

FreeOpen SourceSelf-Hosted

Open source alternative to Intercom, Zendesk, Drift...

Features:

  • Agent dashboard
  • Chat widget
  • CRM
  • Customer service
  • Customer support
  • Live Chat
Plumm

Plumm

CommercialSoftware as a Service (SaaS)

Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email...

Features:

  • Customer support
  • Helpdesk ticketing
  • Real time collaboration
  • Shared inbox
  • Live Chat
  • Team messaging
Momentum.link
CommercialWeb

The marketing moment prefigures the marketing of tomorrow, where marketing will make sense and the marks of recognition. Where marketing will help make advertisers more...

Features:

  • Email notifications
  • Live Push Notifications
  • SMS Notifications
Screets

Screets

CommercialWebSelf-HostedPHPWordpress

Chat with your visitors. Simply, and beautifully. Chat history. Visitors can see previous conversations when they come back to your website.. Offline form. ...

Features:

  • Customer support
  • Live Chat

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