iEngage Alternatives

iEngage

Aikon Labs is a product startup that is solving enterprise problems with AI. Our platform has evolved from being focused on fostering innovation in a global community to becoming a central reusable repository of information, insights, and intelligence, derived from interactions that happen inside and outside of enterprises.

Our platform iEngage is a passive API enabled platform that blends seamlessly into the Enterprise technology stack to make interactions more meaningful. Interactions between employees, or employees and customers or any other stakeholder tend to be sliced and stored in siloed systems of record. The interaction context is usually lost or quickly turns into dark data that is stored in an archive. iEngage addresses that challenge.

iEngage utilizes cutting edge Machine Intelligence (your own models or iEngage’s open-source AI stack) to extract info, insight, and intelligence from interactions that flow through systems of engagement (chat, email, phone calls, etc) and make this available in the form of an API accessible enterprise knowledge graph that can power smarter, resilient automation. Provide answers, suggestions, and context when required, right where it is required.