Knowledge Center Alternatives
Knowledge Center
Knowledge Center is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. Dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service? Our goal is to make customer service as simple as a Google search.
It also provides a foundation for omnichannel customer service with modules and integrations for chatbots, self-service, social media channel management, voice assistants and more.
Best Knowledge Center Alternatives
Looking for a program that is like Knowledge Center? We have our top picks here. If you need another program that has some of the features of Knowledge Center on your device, read what we recommend in this post.
Knowmax
CommercialSelf-HostedSoftware as a Service (SaaS)Knowmax is a knowledge management software for enterprises of all sizes helping deliver better customer experience at lower cost.
Features:
- Knowledge base
- Knowledge Management
SABIO
CommercialWebSABIO is a SaaS knowledge management solution, specifically designed for customer service organizations. The software enables a new quality in information management and...
Features:
- Built-in feedback
- Built-in File Manager
- Built-in Text editor
- Freshdesk integration
- Knowledge base
- Knowledge Base structuring
- Knowledge Management
- Mobile friendly
- Zendesk integration
Knowledge Center Reviews
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