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Live Site Help Alternatives

Live Site Help Alternatives

Live Site Help

Live Site Help is a live chat widget that can be added to your website, enabling customers to request instant support without leaving your site.

Using the operator's application (available as a web app, for Windows and Mac OS X), your support team can handle multiple chat sessions and chat with other operators. Transfer documents and files, engage customers with pro-active invites and save leads with an offline form.

Create a custom pre-chat form and offer a customer service survey after chats. Create rule-based auto-replies and customised widgets to match your web site.

Additional features include shared web browsing, profile pictures, user blocking and more.

Best Live Site Help Alternatives

Are you trying to find the best programs like Live Site Help? Have a look at this post and weigh in on your thoughts. Cool!

tawk.to

tawk.to

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSInternet ExplorerChromeSafariWordpress

tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your...

Features:

  • Chat history
  • Customer service
  • Customer support
  • Helpdesk ticketing
  • Online chat
  • Software as a Service
  • Visitor tracking
Userlike

Userlike

FreemiumWebSoftware as a Service (SaaS)

Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp...

Features:

  • Chat Bot
  • Real-time analytics
  • Customer support
  • Support for Multiple Users
  • User interface
  • Program Launchers
  • Customer service
  • Live Broadcasting
  • Live Chat
  • Real time collaboration
  • SMS Messaging
  • Whatsapp integration
Smartsupp

Smartsupp

FreemiumWebAndroidiPhoneWindows PhoneiPadSelf-HostedSoftware as a Service (SaaS)

Live chat for websites and webshops. Start a personal conversation with your visitors and turn them into happy customers.

Features:

  • Chat
  • User session recording
  • Visitor recording
  • Automatic messages
  • Canned responses
  • Chat Bot
  • Customer Feedback
  • Customer support
  • Customizable
  • Facebook integration
  • Live Chat
  • Mobile apps
  • Session Recording
  • Simple installation
  • Statistics and Reports
  • Customer service
  • Online chat
Intercom

Intercom

CommercialWebAndroidiPhone

Customer messaging apps for sales, marketing, and support, connected on one platform.

Features:

  • Email automation
  • Encrypted chat
  • Knowledge Base structuring
  • Live Chat
  • Onboarding
  • User Profiles
Zendesk Chat

Zendesk Chat

FreemiumWeb

Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one...

Features:

  • Chat
  • Live Chat
  • Workflow Automation
Crisp

Crisp

FreemiumMacWindowsLinuxWebAndroidiPhone

Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

Features:

  • Customer support
  • Integrated Chat
  • Knowledge base
  • Online chat
  • Unlimited users
  • User Profiles with Location
Mibew

Mibew

FreeOpen SourceMacWindowsLinuxWebSelf-Hosted

Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in...

Features:

  • Bots
  • Chat Bot
  • Live Chat
  • Php
  • Telegram Bot
  • Website monitoring
Olark

Olark

CommercialWeb

Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with...

Features:

  • Customer support
  • Online chat
Chatwoot

Chatwoot

FreeOpen SourceSelf-Hosted

Open source alternative to Intercom, Zendesk, Drift...

Features:

  • Agent dashboard
  • Chat widget
  • CRM
  • Customer service
  • Customer support
  • Live Chat
Plumm

Plumm

CommercialSoftware as a Service (SaaS)

Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email...

Features:

  • Customer support
  • Helpdesk ticketing
  • Real time collaboration
  • Shared inbox
  • Live Chat
  • Team messaging

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