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Paldesk Alternatives

Paldesk Alternatives

Paldesk

Provide faster, friendlier customer support with Paldesk live chat software. Increase online conversions and reduce customer support response times with modern, customizable live-chat messenger for websites. Built on top of a robust customer help desk and ticketing software, Paldesk integrates with your most popular customer communication channels. Consolidate inbound inquiries from website chat, email, social networks and answer them from one convenient dashboard.

Paldesk integrates with the following platforms:

• Email
• Facebook
• Twitter
• Wordpress
• Drupal
• Magento
• Joomla
• Prestashop
• Slack
• Viber
• Zapier
• Hubspot

Key benefits to using Paldesk Live Chat:

• Immediate Access to Help – Paldesk Live Chat offers visitors instant access to a customer support agent and a real-time conversation, improving the customer experience and speeding up resolution time
• Personalized Experience – Everyone appreciates being noticed as an individual. Used as a marketing tool, Paldesk Live Chat offers new opportunities to push out targeted incentives and offers
• Easy to Find & Use – Live Chat is like texting with a friend. Thanks to our intuitive and user-friendly Paldesk Live Chat interface, customers are now inclined to share exactly what they are looking for or what questions they might have
• Convenient – Paldesk Live Chat helps website visitors skip 'on-hold' music for good and take back their valuable time. They can either initiate the chat session on their own or be prompted by a pop-up from an agent
• Customizable - Personalize your live chat widget to fit your brand's visual identity and needs.

Best Paldesk Alternatives

Looking for some programs similar to Paldesk? Here are the top-recommended programs we found. Let's take a look if there's anything out there that helps you on whatever platform you're using.

tawk.to

tawk.to

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSInternet ExplorerChromeSafariWordpress

tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your...

Features:

  • Chat history
  • Customer service
  • Customer support
  • Helpdesk ticketing
  • Online chat
  • Software as a Service
  • Visitor tracking
LiveAgent

LiveAgent

CommercialWebAndroidiPhoneAndroid TabletiPadPHP

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms....

Features:

  • Modern live chat
  • Beat maker
  • Call recording
  • CRM
  • Customer service
  • Customer support
  • Gamification
  • Helpdesk ticketing
  • Integrated Chat
  • Knowledge base
  • Live Chat
  • Voice Call
Intercom

Intercom

CommercialWebAndroidiPhone

Customer messaging apps for sales, marketing, and support, connected on one platform.

Features:

  • Email automation
  • Encrypted chat
  • Knowledge Base structuring
  • Live Chat
  • Onboarding
  • User Profiles
Tidio

Tidio

FreemiumWindowsWebAndroidiPhoneAndroid TabletiPadBigCommerceChromeShopifyDrupalJoomlaWordpress

Tidio Live Chat is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. A feature-rich free version with paid...

Features:

  • Ai enabled chatbots
  • Customer Segmentation
  • Email automation
  • Mobile apps
  • Segmenting visitors
  • Visitor management
  • Auto responder
  • Chat
  • Customer support
  • Email integration
  • Live Chat
  • Live Preview
Pure Chat

Pure Chat

FreemiumWebAndroidiPhoneAndroid TabletiPadKindle Fire

See who's on your website in real time and start live chat conversations with Pure Chat.

Features:

  • Chat
  • Customer service
  • Customer support
  • Live Chat
  • Visitor tracking
Olark

Olark

CommercialWeb

Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with...

Features:

  • Customer support
  • Online chat
Chatango

Chatango

FreeWeb

Add free live chat to any web page. Chatango is a live group on your site Enhances video, breaking news, and developing stories Ideal for community...

Features:

  • Embeddable
  • Live Chat
Chatwoot

Chatwoot

FreeOpen SourceSelf-Hosted

Open source alternative to Intercom, Zendesk, Drift...

Features:

  • Agent dashboard
  • Chat widget
  • CRM
  • Customer service
  • Customer support
  • Live Chat
Plumm

Plumm

CommercialSoftware as a Service (SaaS)

Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email...

Features:

  • Customer support
  • Helpdesk ticketing
  • Real time collaboration
  • Shared inbox
  • Live Chat
  • Team messaging
Comm100 Live Chat

Comm100 Live Chat

CommercialMacWindowsWebAndroidiPhoneBlackberryiPad

Comm100 Live Chat powers real-time, personalized engagements when visitors need it most. Via website and mobile, agents efficiently engage with tools such...

Features:

  • Customer service
  • Customer support
  • Live Chat
  • Mobile apps
  • Online chat

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