xMatters Alternatives
xMatters
xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. xMatters automates and brings structure to communication so you can proactively prevent outages, resolve incidents, and keep the right people informed. xMatters brings your toolchain together to empower IT and Development enabling the connectivity among your solutions as well as the handoffs in your process.
With xMatters cloud-based intelligent communications platform, users can perform tasks or resolve incidents effectively by automatically connecting and notifying the most relevant individuals in an enterprise. Resolution teams and individuals are targeted using information based on on-call schedules, skill sets and escalations. The on-call schedule information registers substitutions and holidays, ensuring that only present as well as relevant employees are contacted. Users can create and automate critical incident processes, send and automate escalations and set up automatic trigger notifications using the monitoring and service management systems of the user’s enterprise.
The technology and features incorporated in xMatters offer users an automated and flexible IT communications solution. Since xMatters is fully functional on mobile and tablet devices as well as desktop, users can receive updates and notifications whilst on the move. By targeting relevant teams of people, xMatters aims to resolve incidents faster. In order to improve the overall efficiency of business processes and incident resolve, stakeholders as well as IT teams are automatically informed and updated on any incidents. xMatters is designed for enterprises to manage essential business processes and issues quickly and efficiently, using targeted and automatic communication. While used by lots of large enterprises, xMatters is suitable and scalable for use by IT teams of any size.
Best xMatters Alternatives
Need an alternative to xMatters? Read on. We've looked at the best xMatters alternatives available for Windows, Mac and Android.
Squadcast
FreemiumWebSquadcast is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and...
Features:
- Incident timeline
- Slack integration
- Public Status Page
- Alert suppression
- Centralized SLO Dashboard
- ChatOps
- Free Status Page
- Private status page
- Actions for Resolution
- Alert Forwarding
- Alerting
- Data deduplication
- DEV/OPS setup
- Downtime detection
- Error Budget Tracking
- Executable Runbooks
- GitHub integration
- Google Hangouts integration
- Incident management
- Jira integration
- Recurring Maintenance mode
- Runbooks
- SAML Single Sign-On
- Single Sign-On
- Smart Squads
VictorOps
CommercialWebAndroidiPhoneAndroid TabletiPadVictorOps makes being on-call suck less. Through a combination of increased situational awareness for all team members and tools that encourage passive engagement from...
Features:
- Alerting
- Incident management
Cabot
FreeOpen SourceSelf-HostedSelf-hosted, easily-deployable monitoring and alerts service - like a lightweight PagerDuty.
OpsGenie
CommercialWebAndroidiPhoneBlackberryTake alerts from any IT management system and notify users via iPhone, Android, Blackberry push notifications, email, SMS and phone calls. Best Pagerduty alternative in...
Features:
- Slack integration
- Alarm
- Incident management
BigPanda
CommercialWebZabbixPuppetPagerdutyPingdomNew RelicSplunkServiceNowNagiosAppDynamicsBigPanda Inc. enables large enterprises to automate and scale IT Operations to meet the complex demands of digital transformation. The company is the first provider of...
Zenduty
CommercialMacWindowsAndroidiPhoneiPadSoftware as a Service (SaaS)Zenduty is an incident management platform that provides cross-channel (Email, Phone/SMS, Slack) alerts to your team when critical incidents occur and help your team...
Features:
- Alerting
- Colored tags
- Custom roles
- Custom tasks
- Scheduling
- Slack integration
- Alarm
- Automated escalations
- Built-in routing
- Cloud Monitoring
- Contextual Suggestions
- Downtime detection
- Forecasting Report
- Incident management
- Microsoft Teams Integration
- Network Monitoring
- On-Call Scheduling
- Performance Monitoring
- Real-time analytics
- Security & Privacy
- Security focused
- Server Monitoring
- Uptime Monitoring
- Website monitoring
PagerDuty
CommercialWebFull-Stack Visibility and Actionable Insights for Better Software and Better Customer Experiences Visualize every dimension of the customer experience with contextual...
Features:
- Alerting
- Cloud based
- Email integration
- Incident management
- Multiple phone numbers in users account
- Security focused
- Slack integration
Derdack Enterprise Alert®
CommercialWindowsAndroidiPhoneWindows PhoneiPadSelf-HostedDerdack’s Enterprise Alert® combines targeted alert notifications, machine-assisted collaboration and app-based anywhere incident remediation – enabling a 10x...
iLert
FreemiumMacWindowsLinuxWebAndroidiPhoneiPadiLert is an incident and on-call management platform for DevOps teams. iLert helps you to respond to incidents faster by adding on-call schedules, SMS, and voice alerts...
Features:
- Email integration
- Slack integration
- SMS Notifications
- Incident management
- Alerting
- Cloud based
ngDesk
FreeWindowsLinuxWebAndroidiPhoneiPadngDesk provides free cloud based on-call and pager management software combined with a ticketing system.
Features:
- Helpdesk ticketing
- Live Chat
- Customer service
- Customer support
- Incident management
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