AJ Help Desk SAAS Alternatives
AJ Help Desk SAAS
AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
Best AJ Help Desk SAAS Alternatives
In our list of best programs, we'll review some different alternatives to AJ Help Desk SAAS. Let's see if your platform is supported by any of them.
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
InvGate Service Desk
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadInvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
ProProfs Help Desk
CommercialWebProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.
Features:
- Shared inbox
- In-built Bug tracking
- Helpdesk ticketing
- Custom data fields
- Customer support
- Integration
- Canned responses
- Reporting
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
JitBit Helpdesk
CommercialWindowsWebAndroidAndroid TabletiPadTicketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.
Features:
- Text chat
- Customer support
- Knowledge base
Desk.com
CommercialWebIn March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020. Desk.com lets you see all your customers in one place and engage them across all...
VisionProject
Free PersonalWebWeb based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for...
Features:
- Asset Management
- Customer Feedback
- Customer support
- DMS
- Email tracking
- Employee Time Tracking
- Event management
- Kanban boards
- Knowledge Management
- Resource management
- Task Management
- Team Collaboration
GoToAssist
CommercialWindowsWebAndroidiPhoneAndroid TabletiPadProvides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support...
Features:
- Customer support
- Remote desktop
- Remote Support
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