Messenger For Business - Increase your sales and improve customer support with live chat with three products: Team (collaborate with teammates), Chat (live chat with customers) and Inbox (ticketing system).
- Proactive chat: Setup intelligent chat invitations automatically triggered based on your visitors’ footprints.
- Transcriptions: Read every chat log. Audit your operators’ performance and find out new business opportunities.
- Canned messages: Save time by using shortcuts to frequent questions with answers saved in the database.
- Chat transfer: Easily transfer a chat to another operator, support tier or supervisor just the way you’d do with a phone call.
- Teamwork: Chat with other members of your company and work collaboratively.
- Multilanguage: Visitor chat window currently available in 9 languages: English, Spanish, Portuguese, French, German, Italian, Dutch, Turkish and Danish.
- Fixed and floating button: Place the chat button on a fixed position of your webpages or just floating in any corner of the visitor’s browser.
- Capture screenshot: A picture is worth a thousand words. Get a screenshot of your visitor to know exactly the kind of support that is needed.
- Sound and visual chat alert: Never lose a lead. Both a visual and sound alert is triggered each time you get a new chat support request.
- Custom design: Change chat window colors based on your corporate colors. Upload your company logo and online/offline buttons.
- File sharing: Easily transfer files between operators and visitors. Share documents, contracts, images, PDF and any sort of files.
- Secure connection: Chat sessions and administrator’s dashboard are secured with a 256bit SSL certificate.
- Smartphone ready: Visitor chat window automatically adapts when using a smartphone or tablet.
- Unlimited users and plans for agent seats.
- Integrate customer support email with a shared inbox.
- Assign tickets to agents and whole departments.
- Convert emails in conversations.
Are you looking for alternatives to AsisteClick? Please see our top picks. In this article, we provide the list of some AsisteClick alternatives that will work on Windows and other platforms.
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Getsitecontrol is a set of handy widgets for website optimization. Using it you can create beautiful custom forms and notifications for your website and generate...
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Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with...
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Open source alternative to Intercom, Zendesk, Drift...
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