Drift Alternatives
Drift
Drift helps businesses grow by delivering a better, personal experience across every conversation your customers have with your company. With Drift you can see who is using your product (the user's location, behavior, browser, etc.) and makes it easy to personally communicate with each them through targeted, behavior-driven email and in-app messages.
Drift brings the power of Artificial Intelligence to the most important part of your business: the relationships you have with your customers via the Driftbot. Driftbot is able to understand all of the conversations your customers are having with your company, and help get the right message to the right person at the right time.
With the help of machine learning, your business will be able to deliver a personal customer experience at scale -- that means no more worrying about sales reps wasting time with support questions, or angry customers going unanswered for days.
Best Drift Alternatives
Hate Drift? Use another browser! Which one should you go with? Try out these other browsers before making your final decision. Want some more context? We've got a great list of alternatives to Drift here.
HelpCrunch
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium...
Features:
- Email automation
- Email marketing automation
- Automatic messages
- Integrated Chat
- Modern live chat
- Slack integration
- CRM
- Live Chat
- Chat
- Customizable
- Email tracking
- Helpdesk ticketing
- Live Chat
- Pricing per agent
tawk.to
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSInternet ExplorerChromeSafariWordpresstawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your...
Features:
- Chat history
- Customer service
- Customer support
- Helpdesk ticketing
- Online chat
- Software as a Service
- Visitor tracking
Userlike
FreemiumWebSoftware as a Service (SaaS)Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp...
Features:
- Chat Bot
- Real-time analytics
- Customer support
- Support for Multiple Users
- User interface
- Program Launchers
- Customer service
- Live Broadcasting
- Live Chat
- Real time collaboration
- SMS Messaging
- Whatsapp integration
Smartsupp
FreemiumWebAndroidiPhoneWindows PhoneiPadSelf-HostedSoftware as a Service (SaaS)Live chat for websites and webshops. Start a personal conversation with your visitors and turn them into happy customers.
Features:
- Chat
- User session recording
- Visitor recording
- Automatic messages
- Canned responses
- Chat Bot
- Customer Feedback
- Customer support
- Customizable
- Facebook integration
- Live Chat
- Mobile apps
- Session Recording
- Simple installation
- Statistics and Reports
- Customer service
- Online chat
Intercom
CommercialWebAndroidiPhoneCustomer messaging apps for sales, marketing, and support, connected on one platform.
Features:
- Email automation
- Encrypted chat
- Knowledge Base structuring
- Live Chat
- Onboarding
- User Profiles
Zendesk Chat
FreemiumWebZendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one...
Features:
- Chat
- Live Chat
- Workflow Automation
Crisp
FreemiumMacWindowsLinuxWebAndroidiPhoneCustomer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
Features:
- Customer support
- Integrated Chat
- Knowledge base
- Online chat
- Unlimited users
- User Profiles with Location
Olark
CommercialWebOlark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with...
Features:
- Customer support
- Online chat
Chatwoot
FreeOpen SourceSelf-HostedOpen source alternative to Intercom, Zendesk, Drift...
Features:
- Agent dashboard
- Chat widget
- CRM
- Customer service
- Customer support
- Live Chat
Plumm
CommercialSoftware as a Service (SaaS)Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email...
Features:
- Customer support
- Helpdesk ticketing
- Real time collaboration
- Shared inbox
- Live Chat
- Team messaging
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