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Drift Alternatives

Drift Alternatives

Drift

Drift helps businesses grow by delivering a better, personal experience across every conversation your customers have with your company. With Drift you can see who is using your product (the user's location, behavior, browser, etc.) and makes it easy to personally communicate with each them through targeted, behavior-driven email and in-app messages.

Drift brings the power of Artificial Intelligence to the most important part of your business: the relationships you have with your customers via the Driftbot. Driftbot is able to understand all of the conversations your customers are having with your company, and help get the right message to the right person at the right time.

With the help of machine learning, your business will be able to deliver a personal customer experience at scale -- that means no more worrying about sales reps wasting time with support questions, or angry customers going unanswered for days.

Best Drift Alternatives for Software As A Service Saas

If you want similar software to Drift, we have a list for that. Are there Drift alternatives out there? Let's find out.

HelpCrunch

HelpCrunch

CommercialWebAndroidiPhoneSoftware as a Service (SaaS)

Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium...

Features:

  • Email automation
  • Email marketing automation
  • Automatic messages
  • Integrated Chat
  • Modern live chat
  • Slack integration
  • CRM
  • Live Chat
  • Chat
  • Customizable
  • Email tracking
  • Helpdesk ticketing
  • Live Chat
  • Pricing per agent
Userlike

Userlike

FreemiumWebSoftware as a Service (SaaS)

Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp...

Features:

  • Chat Bot
  • Real-time analytics
  • Customer support
  • Support for Multiple Users
  • User interface
  • Program Launchers
  • Customer service
  • Live Broadcasting
  • Live Chat
  • Real time collaboration
  • SMS Messaging
  • Whatsapp integration
Smartsupp

Smartsupp

FreemiumWebAndroidiPhoneWindows PhoneiPadSelf-HostedSoftware as a Service (SaaS)

Live chat for websites and webshops. Start a personal conversation with your visitors and turn them into happy customers.

Features:

  • Chat
  • User session recording
  • Visitor recording
  • Automatic messages
  • Canned responses
  • Chat Bot
  • Customer Feedback
  • Customer support
  • Customizable
  • Facebook integration
  • Live Chat
  • Mobile apps
  • Session Recording
  • Simple installation
  • Statistics and Reports
  • Customer service
  • Online chat
Plumm

Plumm

CommercialSoftware as a Service (SaaS)

Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email...

Features:

  • Customer support
  • Helpdesk ticketing
  • Real time collaboration
  • Shared inbox
  • Live Chat
  • Team messaging

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