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Drift Alternatives

Drift Alternatives

Drift

Drift helps businesses grow by delivering a better, personal experience across every conversation your customers have with your company. With Drift you can see who is using your product (the user's location, behavior, browser, etc.) and makes it easy to personally communicate with each them through targeted, behavior-driven email and in-app messages.

Drift brings the power of Artificial Intelligence to the most important part of your business: the relationships you have with your customers via the Driftbot. Driftbot is able to understand all of the conversations your customers are having with your company, and help get the right message to the right person at the right time.

With the help of machine learning, your business will be able to deliver a personal customer experience at scale -- that means no more worrying about sales reps wasting time with support questions, or angry customers going unanswered for days.

Best Commercial Drift Alternatives

Looking for a program that is like Drift? We have our top picks here. If you need another program that has some of the features of Drift on your device, read what we recommend in this post.

HelpCrunch

HelpCrunch

CommercialWebAndroidiPhoneSoftware as a Service (SaaS)

Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium...

Features:

  • Email automation
  • Email marketing automation
  • Automatic messages
  • Integrated Chat
  • Modern live chat
  • Slack integration
  • CRM
  • Live Chat
  • Chat
  • Customizable
  • Email tracking
  • Helpdesk ticketing
  • Live Chat
  • Pricing per agent
Intercom

Intercom

CommercialWebAndroidiPhone

Customer messaging apps for sales, marketing, and support, connected on one platform.

Features:

  • Email automation
  • Encrypted chat
  • Knowledge Base structuring
  • Live Chat
  • Onboarding
  • User Profiles
Olark

Olark

CommercialWeb

Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with...

Features:

  • Customer support
  • Online chat
Plumm

Plumm

CommercialSoftware as a Service (SaaS)

Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email...

Features:

  • Customer support
  • Helpdesk ticketing
  • Real time collaboration
  • Shared inbox
  • Live Chat
  • Team messaging

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