Banckle Feedback Capture is an effective yet secure feedback collection and management tool for any organization to collect opinions, suggestions and ideas from customers, and engaging them in business decisions to improve their company. An easy to use web-based UI allows users to categorize posts as ideas, questions or problems and community members can easily comment on a particular post irrespective of its type. It supports i18n and many intuitive usability and administrative features like the followings.
- Community building
- Topic rating
- User voting
- Email alerts
- Graphical reporting
- Creating watch list of your interested topics
- Automatic upgrades
- Posting feedbacks via mobile devices
- Custom Rebranding
- Tags posting
- And many more..
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((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
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