The Clarabridge Intelligence Platform
The key to truly understanding your customers and improving the customer experience exists within your data. The Clarabridge intelligence platform is the only solution that connects to all sources of customer feedback, analyzes the data in aggregate, and empowers your entire enterprise to act.
Collect Customer Feedback Directly and Dynamically
Are your surveys delivering the insight you need to make intelligent decisions? Our dynamic survey solution allows you to ask targeted questions to capture each customer’s unique experience. Interpret these responses in aggregate to detect common themes and make improvements that matter.
Connect to Everything
Customers are communicating with you through an increasing number of channels. The Clarabridge platform is a hub for all of this data, giving you a complete view of customer sentiment.
Ratings & Reviews
Chat
Surveys
Blogs & Forums
Speech
Emails
Call Centers
Social Media
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