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CloudTalk.io Alternatives

CloudTalk.io Alternatives

CloudTalk.io

CloudTalk is a smart, intuitive and easy-to-use cloud-based call centre software with 50+ advanced features designed to improve customer experience. CloudTalk is used by more than 1000 happy clients all around the world from companies as DHL, Electronic Star, Yves Rocher.

With CloudTalk, you can deliver exceptional phone support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, we will fully adapt to your needs and size of your business. You no longer need to obtain expensive hardware and hire IT administrators. Simply connect your computer, tablet or smartphone to the internet and you are good to go. All your numbers and branches are manageable from one place.

You can integrate CloudTalk with a great variety of CRM, e-commerce and helpdesk services as Helpscout, Pipedrive, Shopify, Intercom and many others with just a few clicks. Your agents then see all the relevant information about your customers, all in one place and in real-time. By integrating CloudTalk, you simplify the daily routine for your agents and increase their productivity. You may integrate CloudTalk with any desired information system via the provided CloudTalk API.

Thanks to the smart CloudTalk metrics, you can monitor and optimise the performance of your customer support and sales team.

Best CloudTalk.io Alternatives

Are you looking for alternatives to CloudTalk.io? Please see our top picks. In this article, we provide the list of some CloudTalk.io alternatives that will work on Windows and other platforms.

Skype

Skype

FreemiumMacWindowsLinuxWebAndroidiPhoneBlackberryChrome OSWindows SAndroid TabletBSDWindows PhoneiPadAndroid WearPortableApps.com

An instant messaging app that provides online text message and video chat services.

Features:

  • Share your screen
  • Video calling
  • Voice Call
  • Video calling
  • Exchange Integration
  • Microsoft Office integration
  • Video chat
  • Video Conferencing
  • Chat
  • Group Messaging
  • IFTTT integration
  • Messaging
  • Video calling
  • Video chat
  • Voice chat
  • Voice messages
Hangouts

Hangouts

FreeWindowsWebAndroidiPhoneChrome OSAndroid TabletiPadChromeAndroid Wear

Hangouts is a messaging app that lets you send and receive messages, photos and more, and even start free video and voice calls – one to one or with a group! ...

Features:

  • Video calling
  • Share your screen
  • Gmail integration
  • Group chat
  • Multi Device Support
  • Sms from PC
  • Video Conferencing
  • Multi-platform support
  • Share your screen
  • SMS Messaging
  • Supports archiving conversations
  • Video chat
  • Voice Call
  • Voice messages
  • WebRTC
WhatsApp

WhatsApp

FreeMacWindowsLinuxWebAndroidiPhoneAndroid WearKaiOS

With WhatsApp, you'll get fast, simple, secure messaging and calling, available on phones all over the world.

Features:

  • End-to-End Encryption
  • Custom Backgrounds
  • Forums
  • Group chat
  • Mobile friendly
  • Stickers
  • Chat
  • Encrypted chat
  • Integrated File Sharing
  • Messaging
  • Based on phone number
  • Video calling
  • Voice chat
  • Voice messages
Tox

Tox

FreeOpen SourceMacWindowsLinuxAndroidAndroid TabletBSD

Send messages, files, create groups and make Tox to Tox audio and video calls. Securely.

Features:

  • Decentralized
  • Encrypted chat
  • Peer-To-Peer
  • Privacy focused
  • End-to-End Encryption
  • Built-in player
  • Share your screen
  • Security focused
  • Video calling
  • Ad-free
  • Anonymity
  • Anonymous Secure Filesharing
  • Client side encryption
  • Decentralisation
  • GPLv3
  • Group chat
  • P2P Network
  • Peer-To-Peer
  • Point-to-point encryption
  • Secure Chat
  • Video calling
  • Video chat
  • Video Conferencing
  • Voice Call
  • White-labeled
Viber

Viber

FreemiumMacWindowsLinuxAndroidiPhoneWindows SAndroid TabletWindows PhoneiPadBlackberry 10Apple Watch

Viber is a mobile application that lets you make free phone calls and send text messages to anyone who also has the application installed. .

Features:

  • Animated stickers
  • Call Transfer
  • Desktop Sharing
  • Group chat
  • Hidden chat
  • Multiple languages
  • Phone calls
  • Push to talk
  • Secret chats
  • Video calling
  • Voice Call
  • Voice chat
Riot.im

Riot.im

FreeOpen SourceMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadSelf-Hosted

A free instant messaging and collaboration software based on the Matrix protocol.

Features:

  • End-to-End Encryption
  • Decentralized
  • Group chat
  • Security & Privacy
  • Team Collaboration
  • Federated
  • Privacy-friendly
  • Video chat
  • Video calling
  • Voice Call
  • Add-ons
  • Clean design
  • Custom widgets
  • Direct Messaging
  • Encrypted chat
  • Group collaboration
  • Matrix.org protocol
  • Message redaction
  • Mobile friendly
  • Moderation tools
  • Per-room avatars
  • Privacy focused
  • Read receipts
  • Text chat
  • Typing notifications
  • User Management
  • User mentions
  • Video/Audio Calling
  • Voice chat
  • Web Integaration
  • Chat Bot
  • Community based
  • DRM Free
  • GitHub integration
  • Integrated File Sharing
  • Live Chat
  • MarkDown support
  • Real time collaboration
  • File Sending
  • Server Moderation
  • Server side history
  • Slack integration
  • Social network
  • Video calling
  • Voice chat
  • Web-Based
Wire

Wire

FreemiumOpen SourceMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadSelf-HostedSoftware as a Service (SaaS)

Wire is the most secure collaboration platform featuring messenger, voice, video, conference calls, file-sharing, and external collaboration –all protected by the most...

Features:

  • End-to-End Encryption
  • Security focused
  • Encrypted chat
  • Video calling
  • Voice Call
  • Encrypted calls
  • Encryption
  • Group chat
  • Share your screen
  • Security & Privacy
  • Anonymity
  • Integrated File Sharing
  • Multiple Account support
  • Photo Sharing
  • Privacy focused
  • Privacy Protected
  • Private Chat
  • Secure Chat
  • Secure File Sharing
  • File Sending
  • Video calling
  • Video chat
  • Voice chat
  • Voice messages
  • WebRTC
Google Voice

Google Voice

FreeWebAndroidiPhone

Personal and business use online phone number with free US long distance calls and other free features.

Features:

  • Call forwarding
  • Voice Call
  • Dedicated phone number
  • Encrypted VoIP calls
  • Group chat
  • Video calling
  • Video Conferencing
  • Transcribe Voicemails
Bit Chat

Bit Chat

FreeOpen SourceWindowsLinux

Technitium Bit Chat is a secure, peer-to-peer (p2p), open source instant messenger designed to provide end-to-end encryption. It can be used over Internet and private...

Features:

  • End-to-End Encryption
  • Peer-To-Peer
Telegram X

Telegram X

FreeAndroidiPhoneAndroid TabletTelegramiPad

An alternative Telegram client based on TDLib, with higher speed, slicker animations and experimental features. The goal of Telegram X is to reinvent Telegram and...

Features:

  • Ad-free
  • Bots
  • Channels
  • Chat Bot
  • Cloud based
  • Cloud sync
  • Integrated File Sharing
  • Stickers
  • Support for Themes
  • Voice Call

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