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CloudTalk.io Alternatives

CloudTalk.io Alternatives

CloudTalk.io

CloudTalk is a smart, intuitive and easy-to-use cloud-based call centre software with 50+ advanced features designed to improve customer experience. CloudTalk is used by more than 1000 happy clients all around the world from companies as DHL, Electronic Star, Yves Rocher.

With CloudTalk, you can deliver exceptional phone support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, we will fully adapt to your needs and size of your business. You no longer need to obtain expensive hardware and hire IT administrators. Simply connect your computer, tablet or smartphone to the internet and you are good to go. All your numbers and branches are manageable from one place.

You can integrate CloudTalk with a great variety of CRM, e-commerce and helpdesk services as Helpscout, Pipedrive, Shopify, Intercom and many others with just a few clicks. Your agents then see all the relevant information about your customers, all in one place and in real-time. By integrating CloudTalk, you simplify the daily routine for your agents and increase their productivity. You may integrate CloudTalk with any desired information system via the provided CloudTalk API.

Thanks to the smart CloudTalk metrics, you can monitor and optimise the performance of your customer support and sales team.

Best Open Source CloudTalk.io Alternatives

Want another awesome CloudTalk.io alternative? Look no further. We researched the top alternatives and found several new CloudTalk.io alternatives that work with your platform or device. If you want even more options, we've also reviewed top CloudTalk.io-like software for your Mac, Windows PC, Android phone/tablet, Linux computer, or iPhone.

Tox

Tox

FreeOpen SourceMacWindowsLinuxAndroidAndroid TabletBSD

Send messages, files, create groups and make Tox to Tox audio and video calls. Securely.

Features:

  • Decentralized
  • Encrypted chat
  • Peer-To-Peer
  • Privacy focused
  • End-to-End Encryption
  • Built-in player
  • Share your screen
  • Security focused
  • Video calling
  • Ad-free
  • Anonymity
  • Anonymous Secure Filesharing
  • Client side encryption
  • Decentralisation
  • GPLv3
  • Group chat
  • P2P Network
  • Peer-To-Peer
  • Point-to-point encryption
  • Secure Chat
  • Video calling
  • Video chat
  • Video Conferencing
  • Voice Call
  • White-labeled
Riot.im

Riot.im

FreeOpen SourceMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadSelf-Hosted

A free instant messaging and collaboration software based on the Matrix protocol.

Features:

  • End-to-End Encryption
  • Decentralized
  • Group chat
  • Security & Privacy
  • Team Collaboration
  • Federated
  • Privacy-friendly
  • Video chat
  • Video calling
  • Voice Call
  • Add-ons
  • Clean design
  • Custom widgets
  • Direct Messaging
  • Encrypted chat
  • Group collaboration
  • Matrix.org protocol
  • Message redaction
  • Mobile friendly
  • Moderation tools
  • Per-room avatars
  • Privacy focused
  • Read receipts
  • Text chat
  • Typing notifications
  • User Management
  • User mentions
  • Video/Audio Calling
  • Voice chat
  • Web Integaration
  • Chat Bot
  • Community based
  • DRM Free
  • GitHub integration
  • Integrated File Sharing
  • Live Chat
  • MarkDown support
  • Real time collaboration
  • File Sending
  • Server Moderation
  • Server side history
  • Slack integration
  • Social network
  • Video calling
  • Voice chat
  • Web-Based
Wire

Wire

FreemiumOpen SourceMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadSelf-HostedSoftware as a Service (SaaS)

Wire is the most secure collaboration platform featuring messenger, voice, video, conference calls, file-sharing, and external collaboration –all protected by the most...

Features:

  • End-to-End Encryption
  • Security focused
  • Encrypted chat
  • Video calling
  • Voice Call
  • Encrypted calls
  • Encryption
  • Group chat
  • Share your screen
  • Security & Privacy
  • Anonymity
  • Integrated File Sharing
  • Multiple Account support
  • Photo Sharing
  • Privacy focused
  • Privacy Protected
  • Private Chat
  • Secure Chat
  • Secure File Sharing
  • File Sending
  • Video calling
  • Video chat
  • Voice chat
  • Voice messages
  • WebRTC
Bit Chat

Bit Chat

FreeOpen SourceWindowsLinux

Technitium Bit Chat is a secure, peer-to-peer (p2p), open source instant messenger designed to provide end-to-end encryption. It can be used over Internet and private...

Features:

  • End-to-End Encryption
  • Peer-To-Peer

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