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Desk.com Alternatives

Desk.com Alternatives

Desk.com

In March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020.

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Desk.com helps small businesses and growing support teams create the Happiest Customers on Earth. Our all-in-one customer support app has everything a small business needs to provide awesome customer service in the cloud. There are thousands of companies using Desk.com, from household names like Square and Instagram to the burrito shop down the street. Desk.com is the Service Cloud for Small Business, one of the leading service and support solutions from Salesforce.com.

Best Desk.com Alternatives for Php

Are you looking for alternatives to Desk.com? Please see our top picks. In this article, we provide the list of some Desk.com alternatives that will work on Windows and other platforms.

osTicket

osTicket

FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHP

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Features:

  • Customer support
  • Dockerized
  • Helpdesk ticketing
  • Php
  • Task Management
LiveAgent

LiveAgent

CommercialWebAndroidiPhoneAndroid TabletiPadPHP

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms....

Features:

  • Modern live chat
  • Beat maker
  • Call recording
  • CRM
  • Customer service
  • Customer support
  • Gamification
  • Helpdesk ticketing
  • Integrated Chat
  • Knowledge base
  • Live Chat
  • Voice Call

Desk.com Reviews

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