ELOQUANT has a real expertise in Customer Relationship and is the only SaaS software publisher to provide a comprehensive sotware solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.
ELOQUANT is a major and essential provider of innovative solutions based on 3 different requirements for high-level Customer relationship:
- Multi-channel incoming and outgoing contact processing : phone and digital channels such as emails, text messages, chat, social networks, smartphones
- Online surveys, feedback management
- Automated semantic analysis
Eloquant is certified to ISO 27001:2013. Eloquant is one of the very few software editors to have such a high level of certification, and to be able to meet requirements of more and more demanding clients about their data security.
Looking for a program that is like Eloquant? We have our top picks here. If you need another program that has some of the features of Eloquant on your device, read what we recommend in this post.
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