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Freshcaller Alternatives

Freshcaller Alternatives

Freshcaller

Freshcaller is a call center software using which you can purchase local and toll-free phone numbers in 90+ countries. Traditionally businesses have always been worried about the technical know-how required to implement these solutions. Not anymore - with Freshcaller, you can set up your business call center in minutes. You can start with the $0 plan while being able to add unlimited team members and you can upgrade whenever based on the complexity of the phone system you need and your team size.

You do not have to invest in training sessions since the software is simple and easy to use. There are zero maintenance charges as there is no hardware involved in your call center solution. Freshcaller being a cloud-based call center software ensures that you do not have to download any software to start phone communication. It also means that your data will never be lost owing to local failures or natural disasters occurring at your office location. Rest assured, there will be no single point of failure for your call data.

Businesses can choose to record all their phone conversations. Call Monitoring & Barging allows supervisors to listen and speak to customers real-time. Your team will always engage in contextual conversations with your callers. Freshcaller allows you to forward your incoming calls to your mobile while you are on the move.

The following will find Freshcaller a perfect fit for their needs -

Startups who want a nimble software that can adapt to their growth
Small business owners / small teams who want a non-technical call center that can be setup in 2 minutes
Global teams who want a PBX solution that fits their budget

Best Freshcaller Alternatives

Are you looking for alternatives to Freshcaller? Please see our top picks. In this article, we provide the list of some Freshcaller alternatives that will work on Windows and other platforms.

Zent.io

Zent.io

CommercialMacWindowsLinuxWeb

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The...

Features:

  • Call recording
  • Customer service
  • Customer support
  • Knowledge base
  • Knowledge Management
  • Live Chat
  • Real time collaboration
  • Voice chat
CloudTalk.io

CloudTalk.io

CommercialMacWindowsLinuxAndroidiPhoneSoftware as a Service (SaaS)

Cloud-based phone centre solution with the 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star...

Features:

  • Call Routing
  • Android App
  • Blacklist monitoring
  • Call forwarding
  • Call recording
  • Call Tagging
  • Callback
  • Data analytics
  • Google contacts integration
  • Helpscout integration
  • HubSpot integration
  • IVR
  • Mobile apps
  • Predictive dialer
  • Real-time analytics
  • Reporting
  • Skill based routing
  • Speech to text
  • Voice Call
  • Voice Recording
  • Zapier integration
  • Bigcommerce Integration
  • Call Tracking
  • Call Transfer
  • Click to call
  • Customer service
  • Customer support
  • Dedicated phone number
  • Ecommerce integration
  • Encrypted calls
  • Encrypted Connection
  • Encrypted VoIP calls
  • Freshdesk integration
  • Integration
  • Integration with Pipedrive
  • Magento integration
  • Pipedrive integration
  • Salesforce integration
  • Shopify integration
  • SMS Messaging
  • Softphone
  • Software as a Service
  • Speech Recognition
  • Text to Speech
  • Voice chat
  • WebRTC
  • Zendesk integration
  • Zoho integration
EasyCall Phone Call Center

EasyCall Phone Call Center

FreemiumWebSoftware as a Service (SaaS)

Instantly provide voice customer support through phone calls. EasyCall is a simple yet advanced call center software that allow your customers to call you with a click...

Features:

  • Call recording
  • Click to call
  • Voice Call
  • Call Tracking
  • Customer Feedback
  • CRM
  • Customer service
  • Customer support
  • Phone calls
  • Based on phone number
  • Video calling
  • Voice chat
  • Voice messages
  • Voice recognition
Voiptime Cloud Call Center

Voiptime Cloud Call Center

CommercialWeb

Multichallel call center & telemarketing solution (voice, web chat, email, etc.).

Features:

  • Predictive dialer
  • Call blending
  • Call campaign management
  • Call recording
  • Callback
  • Inbound calls

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