Live chat with unlimited agents and group chat for developer support. SSL is present in all plans.
See specific comparision with other popular chat providers
Olark - http://gaglers.com/olark-alternative/
http://alternativeto.net/software/zopim/ - http://gaglers.com/zopim-alternative/
Integrates with Facebook Pages to chat with Facebook fans. Integrates with Google Analytics as well.
Works on all iPad, iPhone, Android based devices. Integrates with GTalk and all other XMPP and Jabber based services.
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