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GoToAssist Alternatives

GoToAssist Alternatives

GoToAssist

Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues.

Handle more support requests in less time, assist up to eight attended or unattended customers at once.
Support both PC and Mac users
One-Click Session Start: Save time by starting your support sessions in just one click.
Instant Email Invitations
Full SSL encryption
# Two-Way Screen Sharing: You and your customers can show instead of tell whats happening on your desktops, so you can get to the heart of the issue faster.
# Remote Control: With your customers permission, you can remotely take control of their desktop to provide service just as if you were sitting at their computer.
# File Transfer: Instantly exchange files and folders with your customers.
# Live Chat: Chat in real time with your customers instead of staying on the phone the whole time.
# Annotation Tools: Both you and your customer can draw, highlight and point to items right on the screen.
# Reboot / Reconnect: Restart your customers computer and automatically reconnect to the support session in progress.
# Log In as Administrator: Perform system administrative tasks without interrupting the session in progress. (Includes Send-Ctrl-Alt-Delete and Run as a Service.)
# Session Report: Easily track the time you spend supporting each customer.
# Notes
# Multi-Monitor Support: Easily provide support in multi-monitor environments.
# True 24-bit Color
# Unattended Remote Support: Work while your clients are away from their computers by pre-installing Unattended Support.
# Unattended Reboot / Reconnect

Best Free GoToAssist Alternatives

Are you still using GoToAssist? Let's compare it to the best other options below. Maybe one of these GoToAssist alternatives will work on your device, too.

Remote Desktop Connection

Remote Desktop Connection

FreeWindows

Remote Desktop Connection is a technology that allows you to sit at a computer (sometimes called the client computer) and connect to a remote computer (sometimes called...

Features:

  • Remote desktop
  • Screen Mirroring
  • Access Control
  • Remote desktop
  • Remote Management
  • Website testing
UltraVNC

UltraVNC

FreeOpen SourceWindows

Free remote PC access software that can display the screen of another PC via LAN or the Internet.

Features:

  • File-sync
  • File transfer
  • Integrated Chat
  • Integrated File Sharing
  • Lightweight
  • Portable
  • Remote desktop
  • Remote Work
  • Stores connection configs per PC
  • VNC Viewer
  • Vnc protocol
  • VNC Server
TightVNC

TightVNC

FreeOpen SourceWindowsLinuxBSD

TightVNC is a free remote control software package. With TightVNC, you can see the desktop of a remote machine and control it with your local mouse and keyboard, just...

Features:

  • Local Network Connection
  • VNC Viewer
  • Integrated File Sharing
  • Lightweight
  • Portable
  • Remote desktop
  • Two factor authentication
mRemoteNG

mRemoteNG

FreeOpen SourceWindows

mRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.

Features:

  • RDP Functionality
  • SSH
  • Built-in SSH client
  • Support for Multiple protocols
  • Tabbed interface
  • RDP sessions in a tab
  • Remote desktop
  • VNC Viewer
  • Connect via RDP
  • Linux Management
  • Remote desktop
  • Secure Copy (SCP)
  • Supports SSL certificate
  • Tabs
  • Tree view
  • Vnc protocol
DWService

DWService

FreeOpen SourceMacWindowsLinuxRaspberry Pi

DWService offers a service that allows access to remote systems using a standard web browser.

Features:

  • Ad-free
  • Multiplatform
  • Remote desktop
  • Remote monitoring
  • Remote terminal
  • Log Analytics
  • Proxy support
  • Python-based
  • Remote desktop
  • Remote Support
  • Remote File Access
  • Remote Management
  • Remote shell
  • Resource monitoring

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