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Guideblocks Alternatives

Guideblocks Alternatives

Guideblocks

What does it do?
Guideblocks extends your web app to provide help articles, user onboarding tours, context help, in-app messages and more.

Why do we need it?
- To provide reach and dynamic user assistance without developers and additional coding
- To keep in sync help docs with ongoing changes in your web app
- To seamlessly onboard new users
- To teach your users how to use new features

Who is it for?
For UX/UA designers, technical writers and customer success/support team members at software companies.

What makes it stand out from the crowd?
Unique feature: Smart Screenshots. If you ever created any help content, you probably know how difficult is to maintain it throughout app versions. With Guideblocks and Smart Screenshots feature, you will be able to automate this process.

Best Guideblocks Alternatives

Are you looking for alternatives to Guideblocks? Please see our top picks. In this article, we provide the list of some Guideblocks alternatives that will work on Windows and other platforms.

Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
JitBit Helpdesk

JitBit Helpdesk

CommercialWindowsWebAndroidAndroid TabletiPad

Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.

Features:

  • Text chat
  • Customer support
  • Knowledge base
UserGuiding

UserGuiding

CommercialSoftware as a Service (SaaS)

UserGuiding improves product adoption rates through 'no coding needed' interactive user onboarding flows. With this simple lightweight tool, just about anyone...

Features:

  • Customer support
  • Conversion Rate Optimization
  • Net Promoter Score (NPS)
  • No-code
  • Product tours
  • User interface
  • User Onboarding Checklist
Userlane

Userlane

CommercialMacWindowsLinuxWebAndroidiPhoneChrome OSWindows RTAndroid TabletWindows PhoneiPad

Our interactive guides allow users to immediately operate any software without learning. Great UX during onboarding and staff training.

Features:

  • Customer Segmentation
  • Customer Analytics
  • Customer support
  • Employee onboarding
  • Employee training
  • No coding required
  • Onboarding
  • Software as a Service
Helpjuice

Helpjuice

CommercialWeb

Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and...

Features:

  • Knowledge base
  • Customer support
  • Knowledge Management
  • Multiple languages
  • Web-Based
Userpilot

Userpilot

CommercialWeb

Userpilot helps you increase user adoption through powerful & event-driven product experiences. Code-Free.

Features:

  • User Onboarding Checklist
  • Google Chrome Extensions
  • Customer Segmentation
  • Driven actions
  • No coding required
  • Real-time analytics
Usetiful

Usetiful

FreemiumWebSoftware as a Service (SaaS)

Faster user onboarding with great digital adoption. Build great user experience and accelerate onboarding of your digital products with interactive walkthroughs from...

Features:

  • Onboarding
  • Employee onboarding
  • Employee training
  • No-code
  • No coding required
  • User Onboarding Checklist
  • Google Chrome Extensions
  • Create virtual tours
  • Customer Analytics
  • Customer support
  • Digital Adoption Platform
  • Driven actions
  • Embedded tutorials
  • Firefox Extensions
  • Product tours
  • Customer Onboarding
  • Interactive Presentations
  • Onboarding Support
  • User interface
WalkMe

WalkMe

CommercialWeb

WalkMe is a game-changing platform that instantly simplifies the online user experience.

Features:

  • AI based engagement
  • Net Promoter Score (NPS)
  • Onboarding
  • Visual product analytics
Trengo

Trengo

CommercialWebAndroidiPhoneSoftware as a Service (SaaS)

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Features:

  • Whatsapp integration
  • Customer service
  • Customer support
  • Helpdesk ticketing
  • Live Chat
  • Multiple Account support
  • Telegram
  • Telegram Bot
  • Twitter integration
  • Voice Call
  • Voice chat
AzureDesk

AzureDesk

CommercialWebChrome OSSelf-Hosted

Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

Features:

  • Customer service
  • Customer support

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