Guideblocks Alternatives
Guideblocks
What does it do?
Guideblocks extends your web app to provide help articles, user onboarding tours, context help, in-app messages and more.
Why do we need it?
- To provide reach and dynamic user assistance without developers and additional coding
- To keep in sync help docs with ongoing changes in your web app
- To seamlessly onboard new users
- To teach your users how to use new features
Who is it for?
For UX/UA designers, technical writers and customer success/support team members at software companies.
What makes it stand out from the crowd?
Unique feature: Smart Screenshots. If you ever created any help content, you probably know how difficult is to maintain it throughout app versions. With Guideblocks and Smart Screenshots feature, you will be able to automate this process.
Best Guideblocks Alternatives for Android
For the best Guideblocks alternative check out these alternatives which will work with your device & platform. There are several Guideblocks-like software that you might want to check as well.
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
JitBit Helpdesk
CommercialWindowsWebAndroidAndroid TabletiPadTicketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.
Features:
- Text chat
- Customer support
- Knowledge base
Userlane
CommercialMacWindowsLinuxWebAndroidiPhoneChrome OSWindows RTAndroid TabletWindows PhoneiPadOur interactive guides allow users to immediately operate any software without learning. Great UX during onboarding and staff training.
Features:
- Customer Segmentation
- Customer Analytics
- Customer support
- Employee onboarding
- Employee training
- No coding required
- Onboarding
- Software as a Service
Trengo
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Features:
- Whatsapp integration
- Customer service
- Customer support
- Helpdesk ticketing
- Live Chat
- Multiple Account support
- Telegram
- Telegram Bot
- Twitter integration
- Voice Call
- Voice chat
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