Helloumi Alternatives
Helloumi
Helloumi is a Conversational Commerce manager that integrates the main instant messaging apps on a single platform. It allows you to talk to users in real time right where they naturally are. Multi-agent features makes it perfect for teams to efficiently support, communicate or sell.
Create support tickets with its integrated CRM that links Users with Chats and Orders on the same plane. Multiply yourself and give an awesome Customer Service thanks to its automation features (conditional auto-responses and a coding-less chatbot creator) or increase your sales conversion up to 300% by integrating a payment gateway that allows you to create in-chat payments, registering it on the CRM and generating automatic invoices for both you and your users.
Best Helloumi Alternatives
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((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
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