HelpSite.io Alternatives
HelpSite.io
HelpSite.io gives you…
- A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.
- A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time.
- A lightning-fast search box that works like magic to find relevant helpful articles for your users.
Best HelpSite.io Alternatives
Looking for other HelpSite.io-like programs? We've rounded up our favorites HelpSite.io alternatives. Try any one of these fan favorites to see if they'll support your system and meet your specific needs.
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
ProProfs Help Desk
CommercialWebProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.
Features:
- Shared inbox
- In-built Bug tracking
- Helpdesk ticketing
- Custom data fields
- Customer support
- Integration
- Canned responses
- Reporting
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
JitBit Helpdesk
CommercialWindowsWebAndroidAndroid TabletiPadTicketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.
Features:
- Text chat
- Customer support
- Knowledge base
Help Scout
CommercialWebiPhoneHelp Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...
Features:
- Customer Feedback
- CRM
- Customer service
- Customer support
- Knowledge base
Reamaze
CommercialMacWindowsLinuxWebAndroidiPhoneiPadReamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email...
Features:
- Live Chat
- Helpdesk ticketing
- Automated messaging
- Ecommerce integration
- Integrated Chat
- Workflow Automation
- CRM
- Automatic customer engagement
- Chat
- Custom widgets
- Customer Feedback
- Customer Journey Mapping
- Customer service
- Customer support
- Customizable
- Embeddable
- FAQ Automation
- Knowledge base
- Marketing automation
- Mobile friendly
- Real-time monitoring
- Shopify integration
- Social media integration
Desk.com
CommercialWebIn March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020. Desk.com lets you see all your customers in one place and engage them across all...
Helpy.io
FreemiumOpen SourceMacWindowsLinuxWebiPhoneiPadSelf-HostedSoftware as a Service (SaaS)Private cloud customer support software for organizations serious about data control.
Features:
- Support for Bootstrap
- Customer support
- Forums
- Knowledge base
- Multiple languages
- Web-Based
Trengo
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Features:
- Whatsapp integration
- Customer service
- Customer support
- Helpdesk ticketing
- Live Chat
- Multiple Account support
- Telegram
- Telegram Bot
- Twitter integration
- Voice Call
- Voice chat
KnowledgeOwl
CommercialMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletWindows PhoneiPadKnowledgeOwl is cloud-based knowledge base software to help you share information online.
Features:
- Built-in Commenting System
- Full text search
- Apps with Google Analytics Integration
- Knowledge base
- Knowledge Management
- Open API
- SAML Single Sign-On
- Export to PDF
- Spell checking
- Tag based
- WYSIWYG Support
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