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Helpspot Alternatives

Helpspot Alternatives

Helpspot

HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.

Best Open Source Helpspot Alternatives

Looking for the best programs similar to Helpspot? Check out our top picks. Let's see if there are any Helpspot alternatives that support your platform.

osTicket

osTicket

FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHP

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Features:

  • Customer support
  • Dockerized
  • Helpdesk ticketing
  • Php
  • Task Management
((OTRS)) Community Edition

((OTRS)) Community Edition

Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Features:

  • SLA
  • Customer support
  • Email notifications
  • Helpdesk ticketing
  • Knowledge base
  • SOAP API
  • Task Management
  • Workflow Automation
OpenSupports

OpenSupports

FreeOpen SourceSelf-Hosted

OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a...

Features:

  • Customer support
  • Helpdesk ticketing
  • Task Management
  • Wiki

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