LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and monitor Tweets mentioning your brand or important keywords - all from one place.
Are you trying to find the best programs like LiveAgent? Have a look at this post and weigh in on your thoughts. Cool!
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...
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