LiveChat Alternatives
LiveChat
Alternatives to LiveChat for Web, iPhone, Android, Windows, Mac and more. Filter by license to discover only free or Open Source alternatives. This list contains a total of 25+ apps similar to LiveChat.
Live chat and help desk software for business. If you're looking for more info about LiveChat like screenshots, reviews and comments you should visit our info page about it. Below you find the best alternatives.
Best LiveChat Alternatives
Need an alternative to LiveChat? Read on. We've looked at the best LiveChat alternatives available for Windows, Mac and Android.
HelpCrunch
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)HelpCrunch is an all-around communication platform for customer service and sales, suitable for both web and mobile businesses. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and built loyal relationships.
Features:
- Email automation
- Email marketing automation
- Automatic messages
- Integrated Chat
- Modern live chat
- Slack integration
- CRM
- Live Chat
- Chat
- Customizable
- Email tracking
- Helpdesk ticketing
- Live Chat
- Pricing per agent
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere.
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
tawk.to
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSInternet ExplorerChromeSafariWordpresstawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your own branding, you have to subscribe to the paid subscription service for $15/month or $144/year.
Features:
- Chat history
- Customer service
- Customer support
- Helpdesk ticketing
- Online chat
- Software as a Service
- Visitor tracking
Userlike
FreemiumWebSoftware as a Service (SaaS)The first and only live chat software to help your business win and nurture customers across messaging channels. Turn instant chats into long-term customers. - Raise customer satisfaction and create loyal customers. - Connect your chatbot and automate parts of your customer interactions. - Answer chats from all your messaging channels from the Message Center – your one central hub for support and sales. - Customize the chat to your corporate identity and business logic.
Features:
- Chat Bot
- Real-time analytics
- Customer support
- Support for Multiple Users
- User interface
- Program Launchers
- Customer service
- Live Broadcasting
- Live Chat
- Real time collaboration
- SMS Messaging
- Whatsapp integration
Lime Talk
CommercialWebLime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support. Lime Talk is: - very easy to implement (no technical skills needed). - fully customizable (all text, colors, etc..). - free with limited functionality which is sufficient for most customers.
Features:
- Chat
- Customer support
- Live Chat
- Online chat
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system and a self-service customer support platform Agile, smart and convenient.
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
Intercom
CommercialWebAndroidiPhoneIntercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages. A code snippet inserted in your web or mobile app will create a help widget, which users can use to interact with your support team. Segmentation based on user actions (engagement level, last seen) or attributes (e.g.
Features:
- Email automation
- Encrypted chat
- Knowledge Base structuring
- Live Chat
- Onboarding
- User Profiles
Zendesk Chat
FreemiumWebZendesk Chat (formerly Zopim) is a simple chat widget that lets you sell directly to your website visitors. Easy Setup "60 seconds is all it takes, from getting an account to seeing the chat widget on your site. Tried and tested by non-technical users." One-time Setup To see the chat widget on your site, simply copy and paste one line of script on your website HTML. You can paste it anywhere and it works. No editing required.
Features:
- Chat
- Live Chat
- Workflow Automation
Help Scout
CommercialWebiPhoneHelp Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page.
Features:
- Customer Feedback
- CRM
- Customer service
- Customer support
- Knowledge base
Crisp
FreemiumMacWindowsLinuxWebAndroidiPhoneCrisp is a freshly new alternative to existing bulky live chat platforms, which focuses on: - Chat experience (our name comes from that, support must be crispy for your visitors) - Email to chat and chat to email (in case either the visitor or operator gets offline, we forward messages to email - you can reply directly to the email we send, and the messages will be sent back to chat - this is completely transparent) - File sharing (via chat, and via email, as attachment) - Simple operator...
Features:
- Customer support
- Integrated Chat
- Knowledge base
- Online chat
- Unlimited users
- User Profiles with Location
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