Mioot Alternatives

Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

• Ad-free
• Ads monitoring
• Automatic customer engagement
• Customer Feedback
• Customer service
• Customer support
• Software as a Service
• Team Collaboration

ProProfs Help Desk

ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.

Features:

• Shared inbox
• In-built Bug tracking
• Helpdesk ticketing
• Custom data fields
• Customer support
• Integration
• Canned responses
• Reporting

osTicket

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Features:

• Customer support
• Dockerized
• Helpdesk ticketing
• Php
• Task Management

Get Satisfaction

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...

Features:

• Customer Feedback
• CRM

Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

• Customer support
• Forums
• Knowledge base
• Software as a Service

((OTRS)) Community Edition

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Features:

• SLA
• Customer support
• Email notifications
• Helpdesk ticketing
• Knowledge base
• SOAP API
• Task Management
• Workflow Automation

Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

Features:

• Customer Feedback
• CRM
• Customer service
• Customer support
• Knowledge base

Desk.com

In March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020. Desk.com lets you see all your customers in one place and engage them across all...

VisionProject

Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for...

Features:

• Asset Management
• Customer Feedback
• Customer support
• DMS
• Email tracking
• Employee Time Tracking
• Event management
• Kanban boards
• Knowledge Management
• Resource management
• Task Management
• Team Collaboration

GoToAssist

Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support...

Features:

• Customer support
• Remote desktop
• Remote Support