ObserveIT Session Recording for Citrix Alternatives

ObserveIT Session Recording for Citrix

ObserveIT’s session recording system captures video of all on-screen activity while users work in Citrix XenApp published applications and on XenDesktop virtual desktops – with the most advanced video search technology available.

ObserveIT is the natural replacement for Citrix SmartAuditor. A Citrix Ready® -verified solution, ObserveIT picks up where Citrix SmartAuditor (available in Citrix XenApp® Platinum edition) left off and extends those features and more to Citrix XenDesktop® and Citrix XenServer®. Beyond simply acting like a virtual surveillance camera, the system also transcribes each user action into an easy-to-read summary so that it’s not necessary to watch the video to know what took place. Furthermore, detailed session data is immediately available for free-text keyword searching: users can search for names of applications run, windows opened, URLs accessed, text typed/edited/selected, checkboxes clicked and much more. Every resulting search hit is linked directly to the portion of the video where that action occurred.

ObserveIT provides organizations with critical security and auditing benefits, including:

• Better end user experience/helpdesk – Immediately access video recordings, even live activity streams, of every user session to assist with helpdesk tasks.
• Easier compliance accountability – Monitor and audit local and remote user activity to satisfy PCI, HIPAA, SOX and ISO 27001 security requirements.
• Total remote vendor monitoring – Review and search remote vendor sessions to ensure that vendors are meeting their obligations and posing no risks to the organization.
• Improved IT security and early data breach detection – Custom real-time alerts and integration with SIEM/NMS systems provide early warning of both human error and malicious actions.