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Reamaze Alternatives

Reamaze Alternatives

Reamaze

Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via real time messaging, live chat, social media, email, and proactive engagement (automatic customer messaging). Many features comes bundled with Reamaze for free such as knowledge base / FAQ, CRM, workflow automation, access to a library of 3rd party apps, and a powerful API.

Detailed Features:

- Email, Facebook, Messenger, Twitter, Instagram support
- SMS and MMS support
- Integrated Chat
- Message and engage your online customers automatically with Reamaze Cues
- Monitor customer activity with our Live Dashboard
- Public sites
- Free built-in external and internal knowledge bases
- Multi-brand and Multi-store management
- Simple CRM and contact management
- Office hours
- Team collaboration and staff notes
- Conversation events tracking
- Automated workflows
- Robust and flexible notifications
- Customizable email templates
- Automatic collision detection
- Customizable notifications, tags, and filters
- Response templates
- Conversation permalinks
- Autoresponders
- Roles and permissions
- Volume, response time, and staff reports
- JavaScript integrations with plug-and-play widget builder
- Works on mobile devices. iOS and Android mobile apps available.

Reamaze is the modern support app made for modern teams. We believe awesome customer service is an extension of your ability to strike up meaningful conversations. Everything in Reamaze is designed to reflect this simple concept. Getting started with Reamaze takes minutes, not hours. We don’t dwell in meaningless features like ticket numbers or customer logins. Instead, they focus on designing a product that is intuitive and simple not only for you but also for your customers. Reamaze will help you amaze your customers over and over again with just the right amount of tools you need. Nothing more. And nothing less.

Best Commercial Reamaze Alternatives

Are you curious what software is like Reamaze? Check out different, popular Reamaze alternatives that fit with your device. Are there other programs like Reamaze? Let's find out!

UserVoice

UserVoice

CommercialWebAndroidiPhoneAndroid TabletiPad

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Features:

  • Suggestion voting
  • Customer Feedback
  • Customer support
  • German
  • In-App Voting
  • Multiple languages
  • Wordpress integration
Get Satisfaction

Get Satisfaction

CommercialWeb

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...

Features:

  • Customer Feedback
  • CRM
Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
Intercom

Intercom

CommercialWebAndroidiPhone

Customer messaging apps for sales, marketing, and support, connected on one platform.

Features:

  • Email automation
  • Encrypted chat
  • Knowledge Base structuring
  • Live Chat
  • Onboarding
  • User Profiles
Help Scout

Help Scout

CommercialWebiPhone

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

Features:

  • Customer Feedback
  • CRM
  • Customer service
  • Customer support
  • Knowledge base
Front

Front

CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPad

Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...

Features:

  • Shared inbox
  • Comment section
  • Customer service
  • Email tracking
  • Real time collaboration
  • Team Collaboration

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