Relay Network Alternatives
Relay Network
People are more connected than ever before. It’s an unprecedented time where people can communicate with each other in an instant. Mobile and social media have given us an easy and immediate connection to anyone and anything at any time.
At the same time, there’s been a major shift towards customer-centered communications. With the proliferation of mobile, there’s a growing emphasis on data-driven, just-in-time, personalized information that meets consumers’ increasing expectations regarding interactions with the businesses in their lives.
Despite these major trends, businesses have not been able to make the shift.
While mobile has created a compelling opportunity to better service customers, most businesses haven’t approached it as a customer care vehicle. When it comes to communications, they’re still relying on channels that fall short of delivering the kind of experience that customers now expect.
Relay set out on a mission to change how businesses and customers communicate for the purpose of improving customer experiences. And, we recognize that this starts with a connection. Relay is fundamentally different because unlike traditional channels that are based on pushing information to an inbox, Relay is about connecting businesses and their customers on their own channel built for private, two-way communications.
Applying the social approach to customer communications, Relay is built on a network graph, creating new opportunities for businesses to pull in and streamline relevant, accurate, contextual information for its customers from partners, internal business units and third parties.
Because it’s rooted in a connection, the customer is always known: information passes seamlessly between both sides, messages are routed intelligently, and all communications are tracked and stored in the cloud for the customer to access at any time, from any device.
Best Relay Network Alternatives
If you want similar software to Relay Network, we have a list for that. Are there Relay Network alternatives out there? Let's find out.
Intercom
CommercialWebAndroidiPhoneCustomer messaging apps for sales, marketing, and support, connected on one platform.
Features:
- Email automation
- Encrypted chat
- Knowledge Base structuring
- Live Chat
- Onboarding
- User Profiles
SendPulse
FreemiumWebAndroidiPhoneAndroid TabletiPadSendPulse maximizes the core metric of e-mail marketing - newsletter open rate - atomatically. We collect tons of data about billions of subscribers in our system and...
Features:
- Artificial intelligence
- Machine Learning
- Push Notifications
- SMS Messaging
User.com
CommercialMacWindowsLinuxWebAndroidiPhoneChrome OSiPadUser.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like...
Features:
- Customer service
- Customer support
- Email marketing automation
- Lead Generation
- Lead nurturing
- Live Chat
- Marketing automation
- Omnichannel messaging
Olark
CommercialWebOlark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with...
Features:
- Customer support
- Online chat
Froged
FreemiumAndroidiPhoneSoftware as a Service (SaaS)Behavioral messaging platform to increase your sells, improve your support and engage your customers.
Features:
- Live Chat
- Email automation
- Behavioural targeting
- Automatic messages
- Email marketing automation
- Email tracking
- Integrated Chat
- User Profiles with Location
- Automatic customer engagement
- Customer support
- Data analytics
- Knowledge base
- Onboarding
- User Profiles
Chatwoot
FreeOpen SourceSelf-HostedOpen source alternative to Intercom, Zendesk, Drift...
Features:
- Agent dashboard
- Chat widget
- CRM
- Customer service
- Customer support
- Live Chat
Screets
CommercialWebSelf-HostedPHPWordpressChat with your visitors. Simply, and beautifully. Chat history. Visitors can see previous conversations when they come back to your website.. Offline form. ...
Features:
- Customer support
- Live Chat
SwiftERM
CommercialWebEmail Remarketing – totally automated solution Easy to install plugin for your cart, that delivers personal emails automatically. SwiftERM is the automated email...
Adsoup
CommercialWebAdsoup Is An OmniChannel Sales CRM for Asia Based SME's. Unifiying Facebook, Line, Email, Twtitter, Live chat & More Into A Sales Pipeline Full Revenue Reporting...
Features:
- CRM
- Live Chat
- Messaging
- Pipeline Management
Live Chat Suite
FreemiumWebLeading live chat software with live web analytics, packed full of features and beatifully designed, fully customizable chat widgets.
Features:
- Live Chat
- Messaging
- Real-time
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