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Relay Network Alternatives

Relay Network Alternatives

Relay Network

People are more connected than ever before. It’s an unprecedented time where people can communicate with each other in an instant. Mobile and social media have given us an easy and immediate connection to anyone and anything at any time.

At the same time, there’s been a major shift towards customer-centered communications. With the proliferation of mobile, there’s a growing emphasis on data-driven, just-in-time, personalized information that meets consumers’ increasing expectations regarding interactions with the businesses in their lives.

Despite these major trends, businesses have not been able to make the shift.

While mobile has created a compelling opportunity to better service customers, most businesses haven’t approached it as a customer care vehicle. When it comes to communications, they’re still relying on channels that fall short of delivering the kind of experience that customers now expect.

Relay set out on a mission to change how businesses and customers communicate for the purpose of improving customer experiences. And, we recognize that this starts with a connection. Relay is fundamentally different because unlike traditional channels that are based on pushing information to an inbox, Relay is about connecting businesses and their customers on their own channel built for private, two-way communications.

Applying the social approach to customer communications, Relay is built on a network graph, creating new opportunities for businesses to pull in and streamline relevant, accurate, contextual information for its customers from partners, internal business units and third parties.

Because it’s rooted in a connection, the customer is always known: information passes seamlessly between both sides, messages are routed intelligently, and all communications are tracked and stored in the cloud for the customer to access at any time, from any device.

Best Relay Network Alternatives for Web

In our list of best programs, we'll review some different alternatives to Relay Network. Let's see if your platform is supported by any of them.

Intercom

Intercom

CommercialWebAndroidiPhone

Customer messaging apps for sales, marketing, and support, connected on one platform.

Features:

  • Email automation
  • Encrypted chat
  • Knowledge Base structuring
  • Live Chat
  • Onboarding
  • User Profiles
SendPulse

SendPulse

FreemiumWebAndroidiPhoneAndroid TabletiPad

SendPulse maximizes the core metric of e-mail marketing - newsletter open rate - atomatically. We collect tons of data about billions of subscribers in our system and...

Features:

  • Artificial intelligence
  • Machine Learning
  • Push Notifications
  • SMS Messaging
User.com

User.com

CommercialMacWindowsLinuxWebAndroidiPhoneChrome OSiPad

User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like...

Features:

  • Customer service
  • Customer support
  • Email marketing automation
  • Lead Generation
  • Lead nurturing
  • Live Chat
  • Marketing automation
  • Omnichannel messaging
Olark

Olark

CommercialWeb

Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with...

Features:

  • Customer support
  • Online chat
Screets

Screets

CommercialWebSelf-HostedPHPWordpress

Chat with your visitors. Simply, and beautifully. Chat history. Visitors can see previous conversations when they come back to your website.. Offline form. ...

Features:

  • Customer support
  • Live Chat
SwiftERM

SwiftERM

CommercialWeb

Email Remarketing – totally automated solution Easy to install plugin for your cart, that delivers personal emails automatically. SwiftERM is the automated email...

Adsoup

Adsoup

CommercialWeb

Adsoup Is An OmniChannel Sales CRM for Asia Based SME's. Unifiying Facebook, Line, Email, Twtitter, Live chat & More Into A Sales Pipeline Full Revenue Reporting...

Features:

  • CRM
  • Live Chat
  • Messaging
  • Pipeline Management
Live Chat Suite

Live Chat Suite

FreemiumWeb

Leading live chat software with live web analytics, packed full of features and beatifully designed, fully customizable chat widgets.

Features:

  • Live Chat
  • Messaging
  • Real-time

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