Remote support tools for remote PC access and remote IT management.
In addition to remote access, core system metrics of CPU, RAM, DISK are monitored, and available to view in a custom Command Center. A heartbeat monitor can also be turned on for servers and workstations that need to be online at all times. Critical system health alerts come either through email , and users can remotely access all their systems through a secure Remote Desktop Access client. Advanced features like 2-factor authentication, unlimited concurrent connections, wakeup-on-lan, and file transfer are included in all service plans, and User management is included in all Enterprise level plans for multiple user accounts. There is no configuration or difficult learning curve, and there is also a deployment link option for emailing or automating multiple installations in a domain environment.
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