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SageTalk Alternatives

SageTalk Alternatives

SageTalk

Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.

Best SageTalk Alternatives

Need an alternative to SageTalk? Read on. We've looked at the best SageTalk alternatives available for Windows, Mac and Android.

Freshdesk

Freshdesk

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle Apps

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

  • Ad-free
  • Ads monitoring
  • Automatic customer engagement
  • Customer Feedback
  • Customer service
  • Customer support
  • Software as a Service
  • Team Collaboration
ProProfs Help Desk

ProProfs Help Desk

CommercialWeb

ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.

Features:

  • Shared inbox
  • In-built Bug tracking
  • Helpdesk ticketing
  • Custom data fields
  • Customer support
  • Integration
  • Canned responses
  • Reporting
osTicket

osTicket

FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHP

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Features:

  • Customer support
  • Dockerized
  • Helpdesk ticketing
  • Php
  • Task Management
Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
JitBit Helpdesk

JitBit Helpdesk

CommercialWindowsWebAndroidAndroid TabletiPad

Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.

Features:

  • Text chat
  • Customer support
  • Knowledge base
Help Scout

Help Scout

CommercialWebiPhone

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

Features:

  • Customer Feedback
  • CRM
  • Customer service
  • Customer support
  • Knowledge base
Reamaze

Reamaze

CommercialMacWindowsLinuxWebAndroidiPhoneiPad

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email...

Features:

  • Live Chat
  • Helpdesk ticketing
  • Automated messaging
  • Ecommerce integration
  • Integrated Chat
  • Workflow Automation
  • CRM
  • Automatic customer engagement
  • Chat
  • Custom widgets
  • Customer Feedback
  • Customer Journey Mapping
  • Customer service
  • Customer support
  • Customizable
  • Embeddable
  • FAQ Automation
  • Knowledge base
  • Marketing automation
  • Mobile friendly
  • Real-time monitoring
  • Shopify integration
  • Social media integration
Desk.com

Desk.com

CommercialWeb

In March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020. Desk.com lets you see all your customers in one place and engage them across all...

Plumm

Plumm

CommercialSoftware as a Service (SaaS)

Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email...

Features:

  • Customer support
  • Helpdesk ticketing
  • Real time collaboration
  • Shared inbox
  • Live Chat
  • Team messaging
Faveo HELPDESK

Faveo HELPDESK

FreeOpen SourceMacWindowsLinuxWebAndroidiPhoneMySQL Community EditionSelf-HostedNGINXApache HTTP ServerPHPMicrosoft IIS

Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

Features:

  • Email integration
  • Helpdesk ticketing
  • Knowledge base
  • Responsive design
  • API Integration
  • Auto responder
  • Customer support
  • Customizable
  • Extensible by Plugins/Extensions
  • Plugins
  • REST API
  • SLA
  • Workflow

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