Spoke Alternatives
Spoke
Spoke is a simple, smart way to manage requests that’s designed for anyone to use. Spoke’s AI intelligently routes and resolves internal requests and questions, while learning and improving with each ticket.
- Employees simply ask for anything they need in any of the channels they already use: Slack, email, SMS, and more. No more having to dig around or wonder who to ask for the information they need.
- If Spoke’s AI finds an answer in the included knowledge base, it automatically provides a friendly response.
- If Spoke doesn’t know the answer, it intelligently assigns a ticket to the right team in the organization.
- As people respond to tickets in Spoke’s clean, intuitive web interface, Spoke gets even smarter about responding to and routing requests.
Best Commercial Spoke Alternatives
Looking for a program that is like Spoke? We have our top picks here. If you need another program that has some of the features of Spoke on your device, read what we recommend in this post.
JIRA
CommercialMacWebSelf-HostedTrusted by 11,000+ businesses, JIRA is the leading bug tracking, issue tracking and project management tool. JIRA combines issue tracking, agile project management...
Features:
- Multi-project management
- Bug reporting
- Project Organization
- Workflow
- Customizable
- Dependency Tracking
- Kanban boards
- Members Statistics
- SAAS Metrics
- Workflow Automation
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
Freshservice
CommercialWebAndroidiPhoneAndroid TabletiPadFreshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and...
Features:
- Helpdesk ticketing
- Incident management
- IT Asset Management
Kipwise
CommercialWebChromeGoogle DriveSlackTeam wiki with powerful integrations & search. Turn chats & docs into team knowledge easily. .
Features:
- Slack integration
- Google Chrome Extensions
- Google Drive integration
- Knowledge base
- Knowledge Management
- Wiki
Best Support System
CommercialWebSelf-HostedBest Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect...
Features:
- Customer support
- Dockerized
- Facebook integration
- Helpdesk ticketing
- Integrated Chat
- Integrated Search
- Php
- Task Management
Trengo
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Features:
- Whatsapp integration
- Customer service
- Customer support
- Helpdesk ticketing
- Live Chat
- Multiple Account support
- Telegram
- Telegram Bot
- Twitter integration
- Voice Call
- Voice chat
Enpointer
CommercialWebEnpointer is a modern issue tracker for agile software teams. It lets teams follow scrum methodology by planning and creating sprints and boards to track the status of...
Features:
- Customizable
- Developer Tools
- Drag n drop
- Kanban boards
- Support for Multiple Users
- Task assignments
- To-Do management
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Spoke Reviews
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