The Cloud-PBX is operated out of the cloud via internet, which means that no hardware is required by the customer. The calls are established via VoIP connection, which enables a variety of new functions. The users are set up as extensions including phone numbers. Afterwards they can initiate incoming and outgoing calls with an IP telephone, headset with a PC/laptop incl. softphone or via the smartphone. Furthermore, the integrated ACD offers individual solutions for your call center.
In our list of best programs, we'll review some different alternatives to TENIOS Cloud-PBX & ACD. Let's see if your platform is supported by any of them.
Wazo is a unified communications platform based on Asterisk and focused on extensibility.
Features:
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