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ultimate.ai Alternatives

ultimate.ai Alternatives

ultimate.ai

Ultimate.ai is a case automation and agent guidance tool for the most common support tools including Salesforce, Zendesk and Freshdesk, powered by artificial intelligence. Install the Ultimate.ai app if you want:
- Faster response times and AHTs
- Deflect over 30% of tickets
- Boost agent productivity by 25%
- Automatic ticket categorization and routing
- Provide 24/7 multilingual support

Join leading businesses Zalando, Finnair and Telia in instantly delivering exceptional customer experiences at scale.

* Suggest Answers
Ultimate.ai learns from your historical chat data to provide answer suggestions for your agents in real time. Instantly boost agent productivity in customer service; reduce average handling times (AHT) by over 30% and scale number of agent conversations per hour by over 25%.

* Automate Cases
Provide multilingual, 24/7 support for your most repetitive cases and actions. Automate processes entirely with powerful integrations to the backend systems needed to resolve the case.

* NLP Analytics
Get real time analytics on what customers are asking with Ultimate.ai Dashboard. Track AI and agent performance, identify case trends and give your admins x-ray vision to tackle problems at the source before they impact more customers.

Want to see Ultimate.ai in action? Get in touch and schedule a demo - [email protected]

Best Open Source ultimate.ai Alternatives

When deciding on the best ultimate.ai alternative, consider these alternatives. Check out these other software with a similar interface and features as well.

Hubot

Hubot

FreeOpen SourceWeb

Hubot is a framework to build chat bots, modeled after GitHub's Campfire bot of the same name, hubot. Hubot is shipped with a small group of core scripts: things...

Features:

  • Chat Bot
  • Chatbot Builder
  • Developer Tools
  • Extensible by Plugins/Extensions
rasa NLU

rasa NLU

FreeOpen SourceMacWindowsLinuxPython

rasa NLU is a tool for intent classification and entity extraction. You can think of rasa NLU as a set of high level APIs for building your own language parser using...

Features:

  • Developer Tools
  • Natural Language Processing

ultimate.ai Reviews

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