Unit.chat collects messages and reviews from your customers at various sites or social media(Instagram, Facebook, Youtube and many others) and sends all the information into one Slack interface, from which you can quickly and easily respond to any request.
Too many places where your customers communicate with you?
-It is difficult to track messages and respond to them in different social networks.
-Too many messages in social media, real leads are lost.
-No time to track competitors.
Unit.chat connect channels of communication with customers in the Slack messenger.
-Receive and respond to messages and comments from different social networks directly to Slack
-Respond to customer requests from social networks with the whole team in one interface
-Track comments on competitor pages
Unit.Chat may help in several cases:
Sales
Quickly respond to incoming requests from potential customers and do not miss leads.
Manage Reputation
Rapid response to complaints in social networks increases customer loyalty by 25%.
Track customer reviews
58% of customers read reviews before buying. Do not leave them unanswered.
Customer support
86% of buyers are willing to pay more, if they provided with quick support.
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