WorkforceTrack provides integrated CRM software built for Customer Service and Salespeople to handle their daily activities effectively. With WorkforceTrack, it is now possible to achieve high level off communication between employees working on sales department by sharing the workload between team members and keeping track of every call and activity made between leads and customers. Marketing management is simplified with Google Analytics integration, mass mailing, and web form tools.
CRM allows your salespeople to:
Capture leads through lead capture forms put as a widget to your company website
Work on leads and record call logs, tasks, events, and notes.
Sales managers can track affectivity of their salespeople by using task clock which can be used to record the time spent to call each lead Convert leads to opportunities, accounts, contacts, and customers.
WorkforceTrack Contact Management brings together all your contacts, including, customers, suppliers, prospects, and leads. Import all your contacts in one place and share them with employees using public and private sharing options. It is possible to keep track of all activities and records made to a contact as a part of crm solution.
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