Awesome Support Alternatives
Awesome Support
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
More than 200+ features exist in the software.
Suitable for A Variety of Industries and Operations
Industries That Use Awesome Support
Design Agencies
Envato Vendors
Special Olympics
Software Developers
Holistic Healthcare
Real Estate
SEO Providers
Online Marketers
Travel Agencies
Repair shops and services
Beverage manufacturers and distributors
Outsourced helpdesk operations
Museums
Medical
Coaches
Virtual Assistants
Photographers
Radio
Advertising
Online Stores
Vending Machine Suppliers
Lawyers / Legal
A Variety Of Use Cases
How Others Are Using Awesome Support
External help-desk
Internal corporate help-desk
General contact form
Appointment scheduling
Todo lists
Time tracking
Home Inspections
Issue collaboration
Bug Tracking
Hotel customer requests
Change management
Employee requests
Travel requisitions
Project management
All of the features and use-cases fit into a WordPress installation as a plug-in or instead we can host the software for you in an SaaS arrangement.
Best Open Source Awesome Support Alternatives
Need an alternative to Awesome Support? Read on. We've looked at the best Awesome Support alternatives available for Windows, Mac and Android.
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
Zammad
FreeOpen SourceLinuxSelf-HostedZammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...
Features:
- Email tracking
- SLA
- Auto responder
- Customizable
- REST API
- Customer support
- Email automation
- Facebook integration
- Helpdesk ticketing
- Integrated Chat
- Knowledge base
- Ruby
- Slack integration
- Twitter integration
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