Awesome Support Alternatives
Awesome Support
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
More than 200+ features exist in the software.
Suitable for A Variety of Industries and Operations
Industries That Use Awesome Support
Design Agencies
Envato Vendors
Special Olympics
Software Developers
Holistic Healthcare
Real Estate
SEO Providers
Online Marketers
Travel Agencies
Repair shops and services
Beverage manufacturers and distributors
Outsourced helpdesk operations
Museums
Medical
Coaches
Virtual Assistants
Photographers
Radio
Advertising
Online Stores
Vending Machine Suppliers
Lawyers / Legal
A Variety Of Use Cases
How Others Are Using Awesome Support
External help-desk
Internal corporate help-desk
General contact form
Appointment scheduling
Todo lists
Time tracking
Home Inspections
Issue collaboration
Bug Tracking
Hotel customer requests
Change management
Employee requests
Travel requisitions
Project management
All of the features and use-cases fit into a WordPress installation as a plug-in or instead we can host the software for you in an SaaS arrangement.
Best Commercial Awesome Support Alternatives
Looking for some programs similar to Awesome Support? Here are the top-recommended programs we found. Let's take a look if there's anything out there that helps you on whatever platform you're using.
UseResponse
CommercialWebSelf-HostedUseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...
Features:
- Customizable
- Helpdesk ticketing
- Kanban boards
- Kanban Chart
- Product Roadmap Management
- Task assignments
- Canned responses
- Chat
- Community based
- Customer Feedback
- Customer service
- Flexible customizations
- German
- Knowledge base
- Knowledge Base structuring
- Live Chat
- Modern live chat
- Multiple languages
- Multibrand
- Php
- Pricing per agent
- Private Community
- Skype integration
- SLA
- Slack integration
- Task Management
UserVoice
CommercialWebAndroidiPhoneAndroid TabletiPadUserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...
Features:
- Suggestion voting
- Customer Feedback
- Customer support
- German
- In-App Voting
- Multiple languages
- Wordpress integration
InvGate Service Desk
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadInvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
Get Satisfaction
CommercialWebGet Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...
Features:
- Customer Feedback
- CRM
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
Help Scout
CommercialWebiPhoneHelp Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...
Features:
- Customer Feedback
- CRM
- Customer service
- Customer support
- Knowledge base
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Awesome Support Reviews
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