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Deskero Alternatives

Deskero Alternatives

Deskero

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest social media.

Deskero is a cloud software, working on a Saas (Software as a service) basis, that manages the customer care incident process throught the creation of service tickets. These tickets are generated after calls to action coming from different sources (phone calls, email, chat, web, social, API, etc) and are assigned to agents that will dispatch them within a specific SLA (Service Level Agreement).
Every single step of this process is fully customizable, and can easily adapte to any specific need: from the initial request, which can be filtered by typology and feed (email, twitter, facebook, linkedin), to the final report.

And it doesn’t end here: Deskero can be graphically customized, in order to complement the brand and give to clients a really seamless experience. There's a fully integrated chat system and a smartphone app, too!

Specifically designed for small and medium sized companies, Deskero offers all the features of a complete customer care service, while remaining easy to use and elegant: Deskero makes Client Service human, again.

Best Deskero Alternatives for Chrome Os

In our list of best programs, we'll review some different alternatives to Deskero. Let's see if your platform is supported by any of them.

Freshdesk

Freshdesk

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle Apps

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

  • Ad-free
  • Ads monitoring
  • Automatic customer engagement
  • Customer Feedback
  • Customer service
  • Customer support
  • Software as a Service
  • Team Collaboration

Deskero Reviews

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