Django Helpdesk Alternatives
Django Helpdesk
django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
Best Django Helpdesk Alternatives
Are you still using Django Helpdesk? Let's compare it to the best other options below. Maybe one of these Django Helpdesk alternatives will work on your device, too.
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
ProProfs Help Desk
CommercialWebProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.
Features:
- Shared inbox
- In-built Bug tracking
- Helpdesk ticketing
- Custom data fields
- Customer support
- Integration
- Canned responses
- Reporting
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
OTRS
CommercialWindowsLinuxWebOTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve...
Features:
- CMDB and ProcessManagement
- Incident management
- Inventory management
- Web-Based
- Customer service
- First person view
- Helpdesk ticketing
- Service Level Management
- Workflow Automation
Helpy.io
FreemiumOpen SourceMacWindowsLinuxWebiPhoneiPadSelf-HostedSoftware as a Service (SaaS)Private cloud customer support software for organizations serious about data control.
Features:
- Support for Bootstrap
- Customer support
- Forums
- Knowledge base
- Multiple languages
- Web-Based
Faveo HELPDESK
FreeOpen SourceMacWindowsLinuxWebAndroidiPhoneMySQL Community EditionSelf-HostedNGINXApache HTTP ServerPHPMicrosoft IISHeadquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.
Features:
- Email integration
- Helpdesk ticketing
- Knowledge base
- Responsive design
- API Integration
- Auto responder
- Customer support
- Customizable
- Extensible by Plugins/Extensions
- Plugins
- REST API
- SLA
- Workflow
Trengo
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Features:
- Whatsapp integration
- Customer service
- Customer support
- Helpdesk ticketing
- Live Chat
- Multiple Account support
- Telegram
- Telegram Bot
- Twitter integration
- Voice Call
- Voice chat
AzureDesk
CommercialWebChrome OSSelf-HostedHelpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.
Features:
- Customer service
- Customer support
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