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EasyCall Phone Call Center Alternatives

EasyCall Phone Call Center Alternatives

EasyCall Phone Call Center

Did you know that customer calls have an average 30%-50% conversion rate?
EasyCall is the easiest, fastest and most affordable way to create a call center- for customer support, sales or any other objective. Your customers will now be able to call you with just a single click.

No need for a phone number
You can use EasyCall's advanced web based solution to allow customers to call without the need to pay for a phone number. Remove customer's fear of international call fees with this web to web solution.

Connect multiple phone numbers & devices
Connect your different devices to receive push notifications whenever you are not logged in to the dashboard, to never miss a call. Coming soon: connect multiple phone numbers to receive calls as a regular phone call.

Why do I need a call center?
As a business owner, you probably already understand the importance of customer service. 86% of customers would pay up to 25% more in order to get a better customer service experience. Provide instant voice support with EasyCall, your customers will love you for it, and spend more in your store.

EasyCall's revolutionary call widget will allow customers to call you without heaving to type in your phone number, switch to different apps, and most importantly, without interrupting the purchase flow.

International calls
Since EasyCall is a web based solution, customers can now call you from everywhere in the globe, without worrying about unwanted charges and fees.

Features
Free international calls
Connect multiple devices and phone numbers
Operating hours
Voicemail
Call recoding
Control widget design
Click to call
Advanced call analytics & reporting
Callbacks
Visual IVR
Roles - agents and managers
Screen sharing
Remote control
Video calls
Call transcripts
Capture customer emails/phone numbers
Customer satisfaction surveys (NPS)
Live chat

Best EasyCall Phone Call Center Alternatives for Mac

Are you looking for alternatives to EasyCall Phone Call Center? Please see our top picks. In this article, we provide the list of some EasyCall Phone Call Center alternatives that will work on Windows and other platforms.

Zent.io

Zent.io

CommercialMacWindowsLinuxWeb

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The...

Features:

  • Call recording
  • Customer service
  • Customer support
  • Knowledge base
  • Knowledge Management
  • Live Chat
  • Real time collaboration
  • Voice chat
CloudTalk.io

CloudTalk.io

CommercialMacWindowsLinuxAndroidiPhoneSoftware as a Service (SaaS)

Cloud-based phone centre solution with the 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star...

Features:

  • Call Routing
  • Android app
  • Blacklist monitoring
  • Call forwarding
  • Call recording
  • Call Tagging
  • Callback
  • Data analytics
  • Google contacts integration
  • Helpscout integration
  • HubSpot integration
  • IVR
  • Mobile apps
  • Predictive dialer
  • Real-time analytics
  • Reporting
  • Skill based routing
  • Speech to text
  • Voice Call
  • Voice Recording
  • Zapier integration
  • Bigcommerce Integration
  • Call Tracking
  • Call Transfer
  • Click to call
  • Customer service
  • Customer support
  • Dedicated phone number
  • Ecommerce integration
  • Encrypted calls
  • Encrypted Connection
  • Encrypted VoIP calls
  • Freshdesk integration
  • Integration
  • Integration with Pipedrive
  • Magento integration
  • Pipedrive integration
  • Salesforce integration
  • Shopify integration
  • SMS Messaging
  • Softphone
  • Software as a Service
  • Speech Recognition
  • Text to Speech
  • Voice chat
  • WebRTC
  • Zendesk integration
  • Zoho integration
CrazyCall

CrazyCall

CommercialMacWindowsLinuxChrome OS

CrazyCall helps contact centers and sales teams boost performance of their outbound and inbound projects. Quick setup, it lets you make and receive calls directly in the...

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