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eStreamDesk Alternatives

eStreamDesk Alternatives

eStreamDesk

Ticketed support and e-mail management

If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.

Best eStreamDesk Alternatives for Web

Are you still using eStreamDesk? Let's compare it to the best other options below. Maybe one of these eStreamDesk alternatives will work on your device, too.

Freshdesk

Freshdesk

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle Apps

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

  • Ad-free
  • Ads monitoring
  • Automatic customer engagement
  • Customer Feedback
  • Customer service
  • Customer support
  • Software as a Service
  • Team Collaboration
UserVoice

UserVoice

CommercialWebAndroidiPhoneAndroid TabletiPad

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Features:

  • Suggestion voting
  • Customer Feedback
  • Customer support
  • German
  • In-App Voting
  • Multiple languages
  • Wordpress integration
osTicket

osTicket

FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHP

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Features:

  • Customer support
  • Dockerized
  • Helpdesk ticketing
  • Php
  • Task Management
Get Satisfaction

Get Satisfaction

CommercialWeb

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...

Features:

  • Customer Feedback
  • CRM
Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
((OTRS)) Community Edition

((OTRS)) Community Edition

Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Features:

  • SLA
  • Customer support
  • Email notifications
  • Helpdesk ticketing
  • Knowledge base
  • SOAP API
  • Task Management
  • Workflow Automation
Help Scout

Help Scout

CommercialWebiPhone

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

Features:

  • Customer Feedback
  • CRM
  • Customer service
  • Customer support
  • Knowledge base
UserReport

UserReport

FreeWeb

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum....

Features:

  • CrowdSourced
  • Customer Feedback
  • Email deliverability
  • Apps with Google Analytics Integration
  • Multiple languages
Front

Front

CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPad

Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...

Features:

  • Shared inbox
  • Comment section
  • Customer service
  • Email tracking
  • Real time collaboration
  • Team Collaboration
SuiteCRM

SuiteCRM

FreeOpen SourceWindowsLinuxWebSelf-HostedSoftware as a Service (SaaS)

SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and...

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