Fider Alternatives

UseResponse

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...

Features:

• Customizable
• Helpdesk ticketing
• Kanban boards
• Kanban Chart
• Product Roadmap Management
• Task assignments
• Canned responses
• Chat
• Community based
• Customer Feedback
• Customer service
• Flexible customizations
• German
• Knowledge base
• Knowledge Base structuring
• Live Chat
• Modern live chat
• Multiple languages
• Multibrand
• Php
• Pricing per agent
• Private Community
• Skype integration
• SLA
• Slack integration
• Task Management

UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Features:

• Suggestion voting
• Customer Feedback
• Customer support
• German
• In-App Voting
• Multiple languages
• Wordpress integration

Get Satisfaction

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...

Features:

• Customer Feedback
• CRM

UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for...

Features:

• UI customization
• Customer Feedback
• CRM
• Knowledge Management
• Live Chat
• Software as a Service

UserReport

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum....

Features:

• CrowdSourced
• Customer Feedback
• Email deliverability
• Apps with Google Analytics Integration
• Multiple languages

Nolt

Nolt is a platform that enables anyone to collect crowdsourced feedback from customers, employees, friends or any group that can provide the feedback you need....

Features:

• Single Sign-On
• Share Roadmaps
• Slack integration
• Anonymous Commenting
• Anonymous voting
• Bugs
• CrowdSourced
• Custom data fields
• Custom domain
• Customer Feedback
• Customer support
• GitHub integration
• Idea
• MarkDown support
• Product Roadmap Management
• Suggestion voting
• Trello integration

PHPBack

PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve...

Features:

• Customer support
• Suggestion voting

Acute

Make it easy for customers to give you feedback, right from inside your website, so you can gain valuable insights to improve your product. Acute is the customer...

Features:

• Website widget
• Custom widgets
• Customer Feedback
• Feedback insights
• Prioritize tasks
• Product Roadmap Management
• Customer Feedback
• Share Roadmaps
• Suggestion voting

Canny

Canny is a simple way for your team to collect and manage user feedback. Keep track of what your users want so you can inform what you build.

Features:

• Customer Feedback
• Customer support
• Embeddable

Heartcount

Are you done with boring surveys that eat up all of your time, and then no one acts on the results? Heartcount is allowing you to give immediate feedback to your...