UserEcho Alternatives
UserEcho
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Best UserEcho Alternatives
Need an alternative to UserEcho? Read on. We've looked at the best UserEcho alternatives available for Windows, Mac and Android.
UseResponse
CommercialWebSelf-HostedUseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...
Features:
- Customizable
- Helpdesk ticketing
- Kanban boards
- Kanban Chart
- Product Roadmap Management
- Task assignments
- Canned responses
- Chat
- Community based
- Customer Feedback
- Customer service
- Flexible customizations
- German
- Knowledge base
- Knowledge Base structuring
- Live Chat
- Modern live chat
- Multiple languages
- Multibrand
- Php
- Pricing per agent
- Private Community
- Skype integration
- SLA
- Slack integration
- Task Management
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
Userlike
FreemiumWebSoftware as a Service (SaaS)Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp...
Features:
- Chat Bot
- Real-time analytics
- Customer support
- Support for Multiple Users
- User interface
- Program Launchers
- Customer service
- Live Broadcasting
- Live Chat
- Real time collaboration
- SMS Messaging
- Whatsapp integration
UserVoice
CommercialWebAndroidiPhoneAndroid TabletiPadUserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...
Features:
- Suggestion voting
- Customer Feedback
- Customer support
- German
- In-App Voting
- Multiple languages
- Wordpress integration
Get Satisfaction
CommercialWebGet Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...
Features:
- Customer Feedback
- CRM
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
UserReport
FreeWebUserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum....
Features:
- CrowdSourced
- Customer Feedback
- Email deliverability
- Apps with Google Analytics Integration
- Multiple languages
Crisp
FreemiumMacWindowsLinuxWebAndroidiPhoneCustomer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
Features:
- Customer support
- Integrated Chat
- Knowledge base
- Online chat
- Unlimited users
- User Profiles with Location
Nolt
CommercialWebNolt is a platform that enables anyone to collect crowdsourced feedback from customers, employees, friends or any group that can provide the feedback you need....
Features:
- Single Sign-On
- Share Roadmaps
- Slack integration
- Anonymous Commenting
- Anonymous voting
- Bugs
- CrowdSourced
- Custom data fields
- Custom domain
- Customer Feedback
- Customer support
- GitHub integration
- Idea
- MarkDown support
- Product Roadmap Management
- Suggestion voting
- Trello integration
PHPBack
FreeOpen SourceMacWindowsLinuxSelf-HostedPHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve...
Features:
- Customer support
- Suggestion voting
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