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Five9 Alternatives

Five9 Alternatives

Five9

Five9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections. It brings the power of the cloud to more than 2,000 customers worldwide, facilitating more than three billion customer interactions annually. Since 2001, Five9 has pioneered the cloud delivery model, helping contact centers transition from premise-based solutions to the cloud. Five9 helps contact centers create exceptional customer experiences, increase productivity and boost revenue.

The Five9 Supervisor App for iPad duplicates key features of the desktop Five9 Supervisor application (monitor, listen, barge, and chat) along with starting and stopping campaigns to an easy-to-use iPad application. Supervisors can multi-task, effectively managing their agents and contact center from anywhere, and increase floor time coaching agents.

Features:
* Anywhere real-time monitoring of key contact center, campaign, and agent performance statistics and skill queues
* Monitoring, whisper coaching, and barging into live
phone calls
* Text chatting with agents and other supervisors
* Choosing from dozens of different metrics to display

Note: This application interfaces with the Five9 Virtual Contact Center. You must already be a customer of Five9 with a Five9 Supervisor license and on VCC 8.2 in order to use it.

Best Five9 Alternatives for Web

Lets compare the best apps like Five9, shall we? We've picked out some really great programs for your platform. Check them out!

Pipedrive

Pipedrive

CommercialMacWindowsLinuxWebiPhone

Pipedrive is a powerful sales pipeline management tool. It organizes your leads in a way you'll always have a great overview of sales, and important deals won't...

Features:

  • Sales funnel
  • CRM
  • Leadfeeder integration
  • List management
  • Record desktop activity
  • Visual timeline
Mautic

Mautic

FreemiumOpen SourceWebSelf-Hosted

Mautic is marketing automation software (email, social, & more). Install on your own website or create a free hosted account. The simple 3-step setup process takes...

Features:

  • Email marketing automation
  • Form builder
  • Forms
  • Lead Generation
  • Marketing automation
  • Reporting
  • Web-Based
Zoho CRM

Zoho CRM

FreemiumWebMicrosoft Office OutlookSoftware as a Service (SaaS)Microsoft Office Suite

On-demand CRM (Customer Relationship Management) services for managing organization-wide sales, marketing, customer support, and orders.

Features:

  • CRM
  • CRM
  • Customer support
  • Dropbox integration
  • Inventory management
  • Real-time analytics
  • REST API
  • Sales funnel
  • Slack integration
  • Workflow Automation
Salesforce

Salesforce

CommercialWebSoftware as a Service (SaaS)

Web-based CRM for sales, service, marketing, and call center operations that allows users to manage customer relationships and customer satisfaction.

Features:

  • CRM
  • Contacts
  • Integration with CRMs
  • CRM
  • IFTTT integration
  • Lead nurturing
  • Marketing automation
  • Web-Based
insightly

insightly

FreemiumWebAndroidiPhoneAndroid TabletiPad

Insightly is a web-based project and Customer Relationship Management (CRM) application that integrates with Google Apps via a Gmail contextual gadget and Google Docs...

Features:

  • CRM
  • Google integration
  • Social media integration
  • Task Management
biznessmaker

biznessmaker

FreemiumWeb

The free all-in-one solution for your company. Billing, CRM, eCommerce, shop and booking system and much more. Use website widgets to sell or rent your products online...

Features:

  • Billing & Invoicing
  • Booking engine
  • Cloud-Based CRM
  • Ecommerce integration
  • Business Intelligence
  • Website widget
SalesX.io

SalesX.io

FreemiumWebiPhone

AI based Sales Communication app with a fully automated CRM. SalesX is an intelligent follow-up machine with powerful email and telephony, that eliminates data entry...

Features:

  • Activity based Search
  • CRM
  • Email automation
  • Sales enablement
  • Sales Management
  • Software as a Service
Voiptime Cloud Call Center

Voiptime Cloud Call Center

CommercialWeb

Multichallel call center & telemarketing solution (voice, web chat, email, etc.).

Features:

  • Predictive dialer
  • Call blending
  • Call campaign management
  • Call recording
  • Callback
  • Inbound calls

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