GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics. The reports provide an in-depth view on how people feel and why they experience such emotions towards the company, its products or services. The unique algorithm behind the technology provides a unique KPI called the Emoscore® included in the report; it will guide companies to take strategic decisions (marketing, communication, technical and/or managerial) in order to improve their relationships with their stakeholders. GetSmily's technology is available in 14 languages in SaaS and includes a FREE version.
In our list of best programs, we'll review some different alternatives to GetSmily. Let's see if your platform is supported by any of them.
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
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The feedback tool that makes customers swoon and competitors bawl their eyes out.
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